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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,415 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,415 reviews

January 24, 2025

Jose took great care of me. Appreciate him very much. He is the best! Thank you More

by JABBOTT733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in Service Dept
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Jan 27, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear Jose provided you with excellent care. Our team is dedicated to making every experience special, and it’s wonderful to see that reflected in your visit. We appreciate your kind words!

January 24, 2025

Jaden was extremely helpful in securing my appointment for servicing my car and replacing the faulty oil pan gasket. More

by saga2_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jaden
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Jan 27, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear Jaden provided you with excellent service. Our team is always here to help, and we appreciate your kind words. Enjoy your newly serviced car!

January 24, 2025

Could have been a bit more specific and knowledgeable on what was going on with the vehicle. Customer service was not great. More

by amador__
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on the list
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Jan 27, 2025 -

Camelback Toyota responded

We always aim to be transparent and helpful with our service explanations. To address your concerns, we encourage you to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com, so we can better understand the situation and ensure you receive the detailed support you need.

January 24, 2025

Brought truck in to look at a dash message for system stopped see owners manual, wants to charge me 700 to recalibrate sensors, truck only has 1900 miles on it. Also has extended warranty, and they told More

by Chriswills420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
adam
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Jan 28, 2025 -

Camelback Toyota responded

We understand how concerning it must be to face an issue with your truck, especially with such low mileage and while under an extended warranty. Our goal is always to provide solutions that give you confidence in your vehicle's performance, and we regret that this experience has fallen short of your expectations. We encourage you to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com

January 24, 2025

Great experience with Tanner and Jesse! They made the experience great, no pressure and no haggling. Thank you! More

by tacomaguy35
Recommend Dealer
Yes
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had such a positive experience with Tanner and Jesse. Our team aims to provide a relaxed atmosphere, and it’s great to know we hit the mark. We appreciate your support and hope to see you again soon!

January 23, 2025

Sam Ramirez our Service Advisor is professional, courteous, & communicates very well. five stars all the way. More

by 15carnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Ramirez Service Advisor
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Jan 24, 2025 -

Camelback Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Sam Ramirez provided professional, courteous, and clear communication during your visit. Your five-star feedback means a lot to us, and we’ll make sure Sam knows how much you appreciated his service. We look forward to serving you again in the future!

January 23, 2025

Quick, professional service, terrific value, completed on time and at estimated price, convenient payment options More

by FISHERLEN
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lee Harris
Report | Print
Jan 24, 2025 -

Camelback Toyota responded

Thank you for sharing your positive experience! We're thrilled to hear you found our service quick, professional, and a great value. It's wonderful that we met your expectations for timely completion and accurate estimates, along with offering convenient payment options. We look forward to continuing to provide you with excellent service in the future!

January 23, 2025

Service was very good and fast . Took my car in For a recall it had and got its taken care of . More

by XOEMMCEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon W
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Jan 24, 2025 -

Camelback Toyota responded

Thank you for your review! We're glad to hear that your service experience was both efficient and positive. Taking care of recalls promptly is important to us, and we're happy we could assist you quickly. We look forward to serving you again in the future!

January 22, 2025

Always reliable, competent and friendly. A pleasure to deal with. I have been a customer for many years. More

by AXRO
Recommend Dealer
Yes
Employees Worked With
Quatarius
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Jan 23, 2025 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear you've had such positive experiences with us over the years. Your continued support means the world to our team, and we look forward to serving you for many more!

January 22, 2025

Team was Professional, Thorough, and Timely. Staff was able to handle tasks with ease. Staff was Organized and Nice. More

by VICKTOR.VELEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino
Report | Print
Jan 23, 2025 -

Camelback Toyota responded

Vicktor, thanks for your fantastic feedback! We’re thrilled to hear that our team made such a positive impression with their professionalism and organization. Your support motivates us to keep delivering great service!

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