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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,401 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,401 reviews

January 22, 2025

They really care about their customers , My advisor, Michael French explained everything, and some repair at another shop recommend wasn't true. More

by HYESMALTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French
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Jan 23, 2025 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Michael provided you with the support you needed. Your trust means a lot to us, and we’re always here to ensure you receive honest and reliable service. We appreciate your feedback!

January 22, 2025

Working with Michael French as our service provider is always a pleasure. He is honest and earns our trust every time. More

by DNRAMPERSAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French
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Jan 23, 2025 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with Michael. Our team values trust and honesty, and it’s great to know that shines through in our service. We look forward to continuing our work together!

January 22, 2025

Went in for a quick inspection and some changing of some fluids. Ted helped get every thing going from the moment I pulled in. They had me in and out in about the same time it took me to drink my compleme More

by Bradseye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Colter
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Jan 23, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear Ted provided such efficient service during your visit. We aim to make every experience quick and enjoyable. Looking forward to seeing you again for your next maintenance!

January 22, 2025

Mauro was excellent. Service needed diagnosed and fixed. Quality of service to be evaluated over time. More

by ROSIEBELVG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro
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Jan 23, 2025 -

Camelback Toyota responded

We're pleased to hear that Mauro was able to assist with diagnosing and fixing the issue. We understand that evaluating the quality of service over time is important, and we’re confident you’ll be happy with the results. If you need anything further or have additional questions, please feel free to reach out. For any follow-up, don't hesitate to contact Jimmy, Service Manager, at cbtservice@vtaig.com.

January 21, 2025

Good service and good environment to relax Nice staff with good manners and attitude.I appreciate it More

by EMGBAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
employees not listed
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Jan 22, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear you enjoyed your experience with our staff and environment. We strive to create a relaxing space, and your appreciation means a lot to us. Looking forward to welcoming you back soon!

January 21, 2025

Good but I would like to get a car wash like they used to have. More

by LUCERO.ALBINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Jan 22, 2025 -

Camelback Toyota responded

Thank you for your feedback, Lucero! We appreciate your thoughts on the car wash service. We're always looking for ways to improve, and your input is valuable. Stay tuned for updates, and we look forward to exceeding your expectations in the future! If you'd like to discuss further, feel free to contact Jimmy, Service Manager, at cbtservice@vtaig.com.

January 21, 2025

Jeremiah, is awesome he very informative the whole time my vehicle was in service. Very happy More

by alicia1garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Jan 22, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback, Alicia! We're thrilled to hear that Jeremiah provided such informative service. Your satisfaction means a lot to us, and we look forward to helping you again in the future!

January 21, 2025

Your upselling is very aggressive and extremely irritating. Your people who have to do it are ok More

by JACKS0N18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
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Jan 22, 2025 -

Camelback Toyota responded

Our goal is to provide all of our customers with the best possible service, and we will take your comments into consideration to ensure a better experience in the future. We are glad to hear that you found our team members to be helpful, and we will continue to strive for excellence in both our service and customer interactions. If you would like to discuss this matter further, please feel free to reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com.

January 21, 2025

My wife and myself drove from Tucson to shop at Camelback because my wife found a used Nissan Maxima and she is a fan of the Maxima. Great experience with the sales staff and financing. This dealership is hu More

by jphunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Mendivil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Camelback Toyota responded

Thanks for sharing your experience! We're thrilled to hear that you and your wife had a great time at Camelback Toyota. It's awesome to know the sales team helped you find the perfect Nissan Maxima. We appreciate your support and hope to see you again soon!

January 21, 2025

My first visit was terrible. The guy at the service department had no clue what he was talking about. I still made an Appointment because Costco has a special deal for 15% off. T More

by OIJacket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eli
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Jan 22, 2025 -

Camelback Toyota responded

Thanks for sharing your experience. We’re sorry to hear about the confusion during your visit. Your feedback is valuable, and we’ll work on improving our communication and service. We’re glad the new advisor attempted to help you save money. We appreciate your understanding and hope to serve you better next time.

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