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Camelback Toyota

Phoenix, AZ

4.6
5,398 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,398 reviews

January 20, 2025

There service is great but when you arrive to the service center and you wait in the vehicle for 10 minutes and no one even acknowledges you are there, having to get down from the vehicle, find someone to gr More

by GALLOLLOVE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jan 21, 2025 -

Camelback Toyota responded

Thank you for sharing your experience! We’re glad to hear Quatarius provided great service once you connected. We’ll work on improving our greeting process to ensure a smoother arrival for our customers. Your feedback is invaluable in helping us enhance our service!

January 20, 2025

Friendly people. Good prices. Negotiations were fairly easy. We went on a very busy day but seemed to get through the process quickly. More

by nat1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Mkpanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryam Azari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience with our team, even on a busy day. Your satisfaction is our priority, and we appreciate your support!

January 20, 2025

No pressure environment and all the people I worked with were very clear with the process and got me a price I was happy with! More

by Rob2210550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Zamora, Michael Ring, and Nick McCartan
Jan 21, 2025 -

Camelback Toyota responded

Rob, thank you for your fantastic feedback! We're thrilled to hear you had a positive experience with our team and found the process clear and pressure-free. Your satisfaction is our priority, and we look forward to assisting you again in the future!

January 19, 2025

Very professional and knowledgeable service tech. Clean waiting area. Trusted service. The only complaint is the price for labor which in most cases is 3 times the cost of parts making full repairs o More

by VICTORIAJ04005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Nemo Barnett
Jan 20, 2025 -

Camelback Toyota responded

Victoria, thanks for your feedback! We’re glad you appreciate our professional service and clean environment. We understand your concerns about labor costs and are always working to find ways to offer the best value. We appreciate your referrals and look forward to serving you again!

January 19, 2025

The service agent was great. The agent was not pushy for any services. They were personable snd straight forward. I will be coming back to them for some of the needed work. More

by roxy.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Jan 20, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Roxy! We're thrilled to hear you had a positive experience with our service agent. We pride ourselves on being approachable and straightforward. We look forward to welcoming you back for your next visit!

January 19, 2025

I appreciate my service reps’ knowledge and ability to describe the issue and process to remedy it. I am informed and can make good decisions with each car repair situation. More

by jafisheraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael french
Jan 20, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that our service reps provided you with the knowledge and clarity you needed. Your ability to make informed decisions is exactly what we aim for. We appreciate your support and look forward to serving you again!

January 18, 2025

It was no different from other dealerships. I think the employees are told not to be friendly and not to smile. More

by gbl1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Petnoe
Jan 20, 2025 -

Camelback Toyota responded

We aim to create a welcoming atmosphere for all our customers. Your experience matters to us, and we'll work on enhancing our team's friendliness to ensure everyone feels valued.

January 18, 2025

Frank was great. He was very knowledgeable and enthusiastic about the service experiences. He explained the necessity of the required services in a manner that was e More

by DESSERTHUSKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
Jan 20, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear that Frank made such a positive impact with his knowledge and enthusiasm. Our team strives to provide clear and helpful information, and it’s great to know we hit the mark with you!

January 18, 2025

Peter Nguyen was great. He was courteous, and friendly, and he helped me without being pushy. I liked that. More

by mylander
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Peter Nguyen
Jan 20, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Peter made such a positive impression. Our team strives to be helpful and approachable without being pushy. Your support means a lot to us!

January 18, 2025

He did a good job on showing me & telling me want I need to know about the car that I needed. Great Kid & good CS. Keep it up & be honest all the time. Been a Toyota buyer since 1998 in California until we More

by FELYWILLIAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marion Hopper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : denitanLong Kaiser
Jan 20, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and appreciate your loyalty. Our team strives to provide honest and informative service. We look forward to assisting you again in the future!

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