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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,647 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,647 reviews

March 08, 2025

I was impressed with Michelle's knowledge. She wrote down what i previously purchased and dates as well as informed me about prepay oil changes which I didn't know about. More

by geslinge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle with service.
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Mar 10, 2025 -

Camelback Toyota responded

Thank you for your wonderful review! We’re so glad to hear that Michelle impressed you with her knowledge and helpfulness. It’s great that she took the time to inform you about the prepay oil changes, and we truly appreciate your feedback. We look forward to serving you again in the future!

March 08, 2025

Service advisor was great! Service was perfect. The service was completed in a timely manor and was perfect More

by AGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 10, 2025 -

Camelback Toyota responded

Thank you for your wonderful review! We’re so glad to hear that your service experience was perfect and completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future!

March 08, 2025

I like getting their discount advertising BUT don’t like the consistency of the UPSELL for services especially when I have instructed the service tech of what I wanted! It’s a waste of MY time and yours!!! More

by ghostwarriorslr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
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Mar 10, 2025 -

Camelback Toyota responded

Thank you for sharing your feedback. We apologize for the frustration caused by the upselling after you've already communicated your service needs. We understand how important your time is, and we will make sure to review this process to ensure that your preferences are respected moving forward. Your input is valuable to us, and we appreciate your honesty. If there's anything else you'd like to discuss, please don’t hesitate to reach out.

March 08, 2025

Friendly, fast and reliable service always makes my visit to Camelback Toyota enjoyable! Thank you! More

by LAURENEHLERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Mar 10, 2025 -

Camelback Toyota responded

Laurene, we're thrilled to hear you consistently enjoy your visits! Our team takes pride in providing friendly and reliable service, and your feedback truly motivates us. We look forward to seeing you again at Camelback Toyota!

March 08, 2025

Very easy and quick. Loved the communication. Also was cheaper than I thought. Super satisfied More

by bluesocial3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
peter Nguyen
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Mar 10, 2025 -

Camelback Toyota responded

Thanks for the great feedback! We're thrilled to hear you found our service quick and affordable. Communication is key for us, and we're glad it made a positive impact. Your satisfaction means a lot to our team!

March 08, 2025

I really liked the service employees were very nice. And Brandon went out of his way to explain things and make me feel comfortable.. everyone should follow his example. More

by lenniabunny48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
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Mar 10, 2025 -

Camelback Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and that Brandon made such a positive impression. We truly value our team’s dedication to excellent service. Your encouragement means a lot to us!

March 08, 2025

Praise God. Everything went well. Chase Jim as always was a huge help. Thank you. God bless. More

by john.devivosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
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Mar 10, 2025 -

Camelback Toyota responded

Thanks for your kind words, John! We're thrilled to hear everything went well and that Chase was able to assist you. Your positive experience means a lot to us. Wishing you all the best!

March 08, 2025

Sales manager Yasseen and sales rep Omar were really great and amazing including finance. AMAZING More

by Carlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
yasseen alkurdi, Omar and Zahra
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Mar 10, 2025 -

Camelback Toyota responded

Thank you, Carlos! We're thrilled to hear that Yasseen and Omar made your experience so positive. Our team works hard to provide excellent service, and it’s wonderful to know it showed. We appreciate your feedback!

March 08, 2025

I needed to drop my car off earlier than my appointment time and they didn't mind at all. The communication was very easy through text and email. They were very thorough with my car inspection and the wait More

by Short.Taylor47
Recommend Dealer
Yes
Employees Worked With
Brandon Moss
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Mar 10, 2025 -

Camelback Toyota responded

Thanks for the great feedback, Taylor! We’re glad to hear that our team was accommodating and that you had a smooth experience with communication and inspection. Your satisfaction is our priority, and we look forward to seeing you again!

March 08, 2025

I was pleased with the excellent service. My only comment to Robert was I was surprised that it took nearly 4 hours to complete the service. More

by IRI007.OD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Mar 10, 2025 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear you were pleased with the service. We appreciate your feedback on the timing and will work to improve efficiency. Your satisfaction is our priority, and we look forward to serving you again!

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