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Camelback Toyota

Phoenix, AZ

4.6
5,633 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,633 reviews

March 07, 2025

Paloma is a naturally friendly and pleasant professional who focuses on the needs of her clients in a most effective way More

by LJUREN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paloma Galvez
Mar 07, 2025 -

Camelback Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Paloma's friendly approach and dedication to her clients made such a positive impact. Your support motivates us to keep delivering exceptional service!

March 07, 2025

Titus was awesome, a great communicator, timely, and responsive. The facilities were clean. Word wors More

by mrjasonspencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
titus
Mar 07, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Jason! We're thrilled to hear that Titus made such a positive impression and that you enjoyed our clean facilities. Your feedback means a lot to us! Looking forward to seeing you again soon.

March 07, 2025

I had the car evaluated. I will be taking it in for a follow up. More

by ROSEZ39
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino
Mar 07, 2025 -

Camelback Toyota responded

Thanks for the great review! We're glad to hear you had a positive experience with the evaluation. We look forward to assisting you with the follow-up and ensuring everything goes smoothly.

March 07, 2025

The worst service experience I’ve ever experienced and will never return to this dealership. More

by Youdontneedthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauro in Service Department
Mar 10, 2025 -

Camelback Toyota responded

Providing quality service is important to us, and we take feedback like yours seriously. If you would be open to sharing more details about your visit, we would appreciate the opportunity to address your concerns. Please feel free to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can better understand what went wrong.

March 07, 2025

It's prompt and address my concerns right away. Scott Nemo told me recommendations for my vehicle to run smoothly More

by ALCANCEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott "Nemo"
Mar 07, 2025 -

Camelback Toyota responded

Thanks for your fantastic feedback! We're thrilled to hear that Scott was able to address your concerns and provide helpful recommendations. Your satisfaction is our priority, and we appreciate your support!

March 07, 2025

Peter is terrific Capable knowledgeable and communicates well Good experience Recommend peter Very nice man More

by CLSMITH.CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Mar 07, 2025 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Peter made such a positive impression with his knowledge and communication. Your recommendation means a lot to us!

March 07, 2025

They charge extra for credit card payments. They put wrong oil change sticker on my car windshield and they did not take complaints seriously. Definitely not to buy from that dealership More

by KARGO2047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
Mar 10, 2025 -

Camelback Toyota responded

We understand that unexpected charges and small oversights can be frustrating. While we do offer multiple payment options to accommodate our customers, we’d be happy to discuss this further. Feel free to reach out to Jimmy, Service Manager, at cbtservice@vtaig.com for more details.

March 07, 2025

Cammeron is always professional, friendly, and clearly explains options. I believe my car will run smoothly and be safe for driving. More

by LEARNINGSTRATEGIESAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammeron Clark
Mar 07, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear that Cammeron provided such excellent service. Ensuring your car runs smoothly and safely is our top priority. Your trust means a lot to us!

March 07, 2025

efficient, helpful a gold star for caesar and for the rental car fellow that's all More

by FISHER.ANN3
Recommend Dealer
Yes
Employees Worked With
caesar
Mar 07, 2025 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Caesar and our rental car team. Your feedback means a lot to us, and we appreciate your support!

March 07, 2025

Customer service very good and explaine very excellent helping customer questions and financial assistance to get car More

by Thomas dcruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback, Thomas! We're thrilled to hear you had a great experience with our customer service team. Helping you navigate your questions and financial assistance is what we strive for. Enjoy your new car!

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