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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,647 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,647 reviews

March 08, 2025

Brandon Moss is great! Amazing customer service and doesn’t push additional unnecessary products for my vehicle. Definitely need to retain, this true professional! More

by bkrumvieda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Moss
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Mar 10, 2025 -

Camelback Toyota responded

Thanks for your fantastic review! We're thrilled to hear that Brandon provided you with excellent service without any pressure. Your satisfaction is our priority, and we appreciate your support!

March 08, 2025

Amazing service for my Toyota Tacoma Cesar has helped me with getting my service done More

by JAYSON1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cesar ojeda
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Mar 10, 2025 -

Camelback Toyota responded

Thanks, Jayson! We're thrilled to hear you had an amazing experience with Cesar and your Tacoma service. Our team is dedicated to providing top-notch support, and your feedback means a lot to us. Looking forward to serving you again!

March 08, 2025

I had agood experience with Lee and my most recent service. However, my previous experience with "Frank" was horrible. I was hesitant about returning to get my car serviced, I returned because of t More

by SHARLEEN629
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lee Harris
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Mar 10, 2025 -

Camelback Toyota responded

We are glad to hear that you had a good experience with Lee during your recent service. We apologize for the previous experience you had with Frank and understand your hesitation. Your feedback is important to us, and we will ensure that it is addressed. If you have any further concerns or need assistance, please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com.

March 08, 2025

muy buen servicio y atención a los requerimientos que preguntaba amable buenas contestaciones a mis preguntas More

by fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
servicio
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Mar 10, 2025 -

Camelback Toyota responded

¡Fernando, gracias por tu maravilloso comentario! Nos emociona saber que tuviste una excelente experiencia con nuestro servicio y equipo. Tu satisfacción es nuestra prioridad, y apreciamos mucho tu reconocimiento a nuestro esfuerzo. ¡Esperamos atenderte nuevamente!

March 07, 2025

Paloma is a naturally friendly and pleasant professional who focuses on the needs of her clients in a most effective way More

by LJUREN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paloma Galvez
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Mar 07, 2025 -

Camelback Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Paloma's friendly approach and dedication to her clients made such a positive impact. Your support motivates us to keep delivering exceptional service!

March 07, 2025

Titus was awesome, a great communicator, timely, and responsive. The facilities were clean. Word wors More

by mrjasonspencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
titus
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Mar 07, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Jason! We're thrilled to hear that Titus made such a positive impression and that you enjoyed our clean facilities. Your feedback means a lot to us! Looking forward to seeing you again soon.

March 07, 2025

I had the car evaluated. I will be taking it in for a follow up. More

by ROSEZ39
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino
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Mar 07, 2025 -

Camelback Toyota responded

Thanks for the great review! We're glad to hear you had a positive experience with the evaluation. We look forward to assisting you with the follow-up and ensuring everything goes smoothly.

March 07, 2025

The worst service experience I’ve ever experienced and will never return to this dealership. More

by Youdontneedthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauro in Service Department
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Mar 10, 2025 -

Camelback Toyota responded

Providing quality service is important to us, and we take feedback like yours seriously. If you would be open to sharing more details about your visit, we would appreciate the opportunity to address your concerns. Please feel free to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can better understand what went wrong.

March 07, 2025

It's prompt and address my concerns right away. Scott Nemo told me recommendations for my vehicle to run smoothly More

by ALCANCEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott "Nemo"
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Mar 07, 2025 -

Camelback Toyota responded

Thanks for your fantastic feedback! We're thrilled to hear that Scott was able to address your concerns and provide helpful recommendations. Your satisfaction is our priority, and we appreciate your support!

March 07, 2025

Peter is terrific Capable knowledgeable and communicates well Good experience Recommend peter Very nice man More

by CLSMITH.CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
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Mar 07, 2025 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Peter made such a positive impression with his knowledge and communication. Your recommendation means a lot to us!

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