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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,395 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,395 reviews

December 28, 2024

Dealer has always been great. Melanie is GREAT,professional,friendly and comfortable very considerate.looking forward in doing business with camelback Toyota in the near future and More

by Rubixmod29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abou Traore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Camelback Toyota responded

Thanks for your fantastic review! We’re thrilled to hear that Melanie made your experience so enjoyable. We look forward to serving you again at Camelback Toyota for your future purchases!

December 28, 2024

My second time working with Michelle. She is awesome and so helpful and patient. She really did her best for me. More

by AMANDA.MANOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
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Dec 30, 2024 -

Camelback Toyota responded

Thank you, Amanda! We're thrilled to hear about your positive experience with Michelle. Our team is dedicated to providing exceptional service, and it’s great to know you felt supported throughout your journey. We look forward to working with you again!

December 28, 2024

Service was attentive, engaged, and the work was completed 1 hour earlier than estimated. Discount coupon was also applied as requested. More

by TAKETWO12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Legarda, Service Advisor
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Dec 30, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had such a positive experience with our service. Our team always aims to exceed expectations, and it’s great to know you appreciated the early completion and discount. We look forward to serving you again!

December 28, 2024

My oil change went smoothly and the technician was very helpful and friendly and done in good time! More

by evelynperkins12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Garcia
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Dec 30, 2024 -

Camelback Toyota responded

Thanks for the great review, Evelyn! We're thrilled to hear that your oil change went smoothly and our technician made a positive impact. Your satisfaction is our priority, and we look forward to serving you again soon!

December 28, 2024

My service writer is the best it wasn’t for him. I don’t know if I’d come to that dealer he’s in tune to my needs. What else can I ask for? More

by gstewart24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter N
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Dec 30, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We’re thrilled to hear that your service writer provided such attentive support. Our team is dedicated to ensuring a great experience, and it’s rewarding to know they made an impact. We appreciate your loyalty and look forward to serving you again!

Dec 30, 2024 -

gstewart24 responded

My service writer, Peter, Was the best his knowledgeable and my needs goes out of his way to please me what else can you ask for? Thank you Peter.

December 28, 2024

When I arrived at the dealership for my service I ended up standing around for about 10 minutes. People were walking past me but no one asked to help. The people that are in the service department should u More

by hetwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal in the service department
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Jan 02, 2025 -

Camelback Toyota responded

It’s concerning to hear that your initial visit left you waiting without acknowledgment. We agree that every member of our team should prioritize making our customers feel welcomed and valued. However, we're pleased to hear that once you connected with your service writer, your experience improved. We’d like to ensure that future visits start on a more positive note. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com to share any further details or suggestions.

December 27, 2024

Michael French has been my point of contact for servicing my Toyota. He's very knowledgeable in his field, professional, and goes out of his way to help me. I just sent my other vehicle to be serviced by Cam More

by HAUGUELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French
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Dec 30, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your positive experience with Michael and our service team. Your trust in us means a lot, and we’re glad to provide you with quality service at competitive prices. We look forward to continuing to serve you and your vehicles!

December 27, 2024

Fast response to my online question, they called me within minutes. No nonsense sales approach once I was at the dealer. Painless process. I had just come from another dealership in the Valley that was More

by CSL720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Mkpanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kacmarynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Camelback Toyota responded

Thanks for sharing your experience! We’re thrilled to hear you found our team responsive and the process seamless. We strive to make every interaction as straightforward as possible. Your feedback motivates us to keep up the great work!

December 27, 2024

Timeliness was on point. Service advisor was friendly and professional. Very knowledgeable and answered all questions and concerns. All that I asked to be done was done very More

by jsuerojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane Cherewatenko
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Dec 30, 2024 -

Camelback Toyota responded

Thank you! We’re thrilled to hear about your positive experience. Our team, especially Ms. Lane, works hard to provide great service, and your feedback means a lot. We appreciate your support and look forward to serving you again!

December 27, 2024

I always receive excellent service at Camelback Toyota. The work is completed timely and I received updates as the service is performed. More

by TBREND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Dec 30, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear you consistently receive excellent service and timely updates. Your satisfaction is our priority, and we appreciate your trust in us at Camelback Toyota. Looking forward to serving you again!

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