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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,630 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,630 reviews

March 21, 2024

Customer service is very good . Wondering if the job is being done 100% good because to me the service is been done super fast . 20 min and the car is ready to pick up ??? But I don More

by berto250267
Recommend Dealer
Yes
Employees Worked With
Abbas
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March 20, 2024

Titus was thorough with his explanations of what my car needed and made sure services were done in a timely manner. More

by Veronica R. Elzein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 21, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 20, 2024

Not the person that was suppose to handle my service. Received service that was not told to me when the appointment was first made. More

by jsuerojr
Recommend Dealer
Yes
Employees Worked With
Mauro
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Mar 21, 2024 -

Camelback Toyota responded

We're a bit confused by this feedback but we'd like to look into your concerns. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

March 20, 2024

Entire experience was excellent , setting appointment, professionalism of service manager and team, timeliness and thoroughly of the service itself, and communication with me throughout. More

by JMKNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammeron Clark
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Mar 20, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 20, 2024

Titus took excellent care of me - and is a friendly guy with a lot of positive energy. More

by CHARLESCASEY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
titus in service
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Mar 20, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 20, 2024

Best service man yet. Thoughtful in every respect. You do not pay him enough! Larry Tallaksen More

by ALAR1214
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
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Mar 20, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 20, 2024

Professional is every way. Kept me abreast of charges and how everything was going Give him a raise or more responsibility! He is one that would leave for a better job if he co More

by ALAR1214
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
Print
Mar 20, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 20, 2024

They don’t know anything about vehicles or how their system works….. or at least Damien doesn’t he told me I had 18 size rims and they are 17s. Not to mention that you should never ever a car from the d More

by MN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abe Mendivil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien, Tyler, Jesus Machado, Eber Martinez, Rocio Hernandez
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Mar 20, 2024 -

Camelback Toyota responded

All of our vehicles undergo thorough safety inspections prior to sale and any parts needed attention are replaced. We unfortunately cannot identify you by screen name to reach out directly to discuss this, therefore, at your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

March 20, 2024

Jeremiah explained my vehicle to me as far as my recalls that needed fixed. He also kept in touch with me to tell me what needed repaired and replaced. When he told me that Toyota cares about my safely and More

by BAHOZHONI
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson was very helpful!
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Mar 20, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 20, 2024

Great people from Camelback Toyota! Very helpful and informative of my truck! Love this place! More

by BAHOZHONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson in service dept
Print
Mar 20, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

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