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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,502 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,502 reviews

October 28, 2024

They are always accommodating. I’ve been taking my vehicles there for over twenty years. More

by DOC4BONES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Oct 29, 2024 -

Camelback Toyota responded

Thanks! We truly appreciate your loyalty and kind words. It's wonderful to hear that our team has consistently met your needs over the years. We're here to keep your vehicles running smoothly for many more to come!

October 28, 2024

Lee was giving me good services. He also offered $10.00 discount on unexpected necessary works. More

by kimvu99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Harris
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for sharing your experience, Kim! We're thrilled to hear that Lee provided you with excellent service and helped save you some money. Your satisfaction means a lot to us, and we look forward to serving you again!

October 28, 2024

Always great communication and service for our needs. always can count on Robert thank you More

by POPPACHUY
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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Oct 29, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear that you appreciate the communication and service. Robert is indeed a star, and we’re glad he’s been able to meet your needs. Your support means a lot to us!

October 28, 2024

Brandon my service advisor was a very good educator on the inspection report. He was polite and courteous. More

by RPURRONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon service
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Oct 29, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your positive experience with Brandon. Our team takes pride in providing clear and courteous service, and it’s great to know that it made a difference for you. We appreciate your feedback!

October 27, 2024

Great location, very professional and friendly service! The waiting area is the best I love this place! More

by ELNEGRIS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Legarda
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Oct 29, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear you enjoyed our location and found our team friendly and professional. We take pride in our waiting area, and we're glad it made a positive impression. Looking forward to welcoming you back soon!

October 27, 2024

Love Titus he is terrific. I feel a good job was done with my car. Not pleased with sending me again a big list of what they thought should be done. Titus knew what I wanted an More

by swcuff14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not talk to anyonr but Titus Petty
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the great feedback on Titus! We appreciate your insights regarding the service follow-up. Your concerns are important to us, and we’ll work on improving communication to align better with your preferences. We’re here to ensure your car gets the care it needs!

October 27, 2024

Michael was my service advisor and was able to explain everything to me and keep me updated every step of the way More

by pvander78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael french
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Michael provided you with clear communication and support throughout your experience. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback!

October 27, 2024

The personnel at the dealership were friendly, easy to work with, fully transparent with all the numbers required for me to make an informed decision on buying a car. There was no pressure from anyone in More

by JCVASZILY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gagne - 5 Stars, Jesse Lopez, Daniel Conway
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Oct 29, 2024 -

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our team, especially Michael and Daniel. Your kind words about their support and transparency truly motivate us to keep delivering excellent service. Enjoy your new car!

October 27, 2024

After taking 2 hours for an oil change, with appointment, replacing my sway bar linkages was recommended and quoted over $1600. I was quoted $450 at 3 other shops. This is ridiculous, unethical and predato More

by david.bremson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Oct 28, 2024 -

Camelback Toyota responded

Our goal is to provide not only quality service but also transparency in all we do, and we recognize that trust is essential. We’d like to discuss this in more detail and see how we can improve. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com, so we can go over your experience together and address any concerns.

October 27, 2024

I bought my 2024 Corolla Hybrid at Camelback Toyota after having a Prius for over a decade; I asked for and was given a fair price on both my purchase and trade in and the buying process was smooth for me. I More

by JMCG5820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Barnett
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Oct 29, 2024 -

Camelback Toyota responded

Thanks! We're thrilled you had a smooth experience with your Corolla Hybrid purchase and appreciate your loyalty over the years. It's great to hear our team has consistently provided you with timely service and options. Looking forward to seeing you again!

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