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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,598 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,181 service reviews

August 13, 2026

Had an unfortunate experience of running my new Camry Hybrid over a median, it’s a long story, causing severe tire and rim damage and alignment issues. Camelback Toyota immediately took my car from the t More

by binkster53
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Department
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August 10, 2026

I just want to say that Penache is the best—very polite, calm, and mellow. I am very grateful for his kindness. There should be more people in customer service like him; he is always calm and smiling. He is More

by salmos271015
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Penashe Bvundura
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Aug 14, 2026 -

Camelback Toyota responded

We are grateful for this wonderful feedback about Penache! It is clear that he made a real impact on your experience, and hearing that his calm, kind, and welcoming approach stood out to you means a great deal to us. We are proud to have team members who bring that level of care to every interaction. Thank you for taking the time to share this — it truly reflects the kind of experience we aim to provide every customer who walks through our doors.

August 07, 2026

It took a while to get a part that was on back order but it’s all good now! Thank you Robert Gonzales. More

by Dmdavis2001
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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Aug 12, 2026 -

Camelback Toyota responded

Thank you for sharing your experience with us! We know waiting on a back-ordered part can be frustrating, and we appreciate your patience throughout the process. It's great to hear that everything worked out and that Robert took good care of you. We hope to see you again soon!

August 03, 2026

Steven was very helpful and informative. Very happy with my service and the work done on my vehicle was very quick. More

by JL
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve Rice
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Aug 05, 2026 -

Camelback Toyota responded

Thanks for sharing your experience with us, JL! It's great to hear that Steven provided helpful and informative service during your visit. We're glad the work on your vehicle was completed quickly and that you left happy. We look forward to seeing you again!

August 02, 2026

I was greeted promptly upon arrival. My service took less than the estimated time. All services were performed to my satisfaction. Camelback Toyota has a great service department. More

by mreddickperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 04, 2026 -

Camelback Toyota responded

Thank you for sharing your experience with us, mreddickperry. It is great to hear that you were greeted promptly, that your service was completed ahead of schedule, and that everything met your expectations. We take pride in our service department, and feedback like yours means a lot to the entire team. We look forward to seeing you again!

August 02, 2026

My experience with camelback Toyota staff are always a pleasant one as they are attentive to my questions and concerns. More

by F77
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Scott
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Aug 04, 2026 -

Camelback Toyota responded

We are delighted to hear that your visits with our team have been consistently positive! Knowing that our staff takes the time to address your questions and concerns means a great deal to us. We look forward to continuing to provide you with that same attentive experience every time you come in.

August 01, 2026

I brought my 1997 Toyota Tacoma Xtra Cab 4x4 in for some routine maintenance. My service advisor was Jorge Rodriguez. As it turned out the truck needed more maintenance than I had anticipated. Jorge revi More

by Joey M.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
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Aug 04, 2026 -

Camelback Toyota responded

Thank you immensely for sharing this experience with us, Joey. It means a great deal to hear that Jorge took the time to walk you through the additional service needs in detail and made sure you felt informed every step of the way. That kind of clear, thoughtful communication is exactly what we aim to provide. Knowing that you have trusted Camelback Toyota for 30 years is something we do not take lightly, and we look forward to continuing to serve you and your Tacoma for many more years to come.

August 01, 2026

Lane has been very helpful and updates of everything I would recommend her and team More

by Arriola6
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Recommend Dealer
Yes
Employees Worked With
Lane
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Aug 04, 2026 -

Camelback Toyota responded

Thank you for your review, Arriola6! It is great to hear that Lane kept you informed throughout the process and made the experience a smooth one. We will be sure to pass along your kind words to her and the rest of the team. We look forward to working with you again in the future.

August 01, 2026

They went over and above, and got the work done on time. I thank you for the amazing service. More

by Jonerikdale
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Lane, and Titus
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Aug 04, 2026 -

Camelback Toyota responded

Thanks for taking the time to share this! Hearing that our team went above and beyond and delivered your vehicle on time means a lot to us. We take pride in providing service that our customers can count on, and it is great to know that came through during your visit. We look forward to seeing you again!

July 30, 2026

Dealership service department did not honor the pricing given over the phone. What a joke. Will not be returning. More

by rtaylor1111
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Noah Hoskovec
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Jul 31, 2026 -

Camelback Toyota responded

We appreciate you bringing your experience to our attention, as clear communication is important to us. We are committed to providing a transparent and consistent experience for every customer and value feedback that helps us improve. If you would like to discuss your visit further, please contact Jimmy, Our Service Manager, at cbtservice@vtaig.com.

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