I leased my 2014 Chevy Cruze Turbo Diesel from Camino Real. That whole process was unprofessional and unorganized. I was even asked to come back and resign a new contract after the vehicle had been delivered to me.
Every time I come for service, it takes a minimum of 2 hours for the simplest of procedures. Tire rotation, exhaust fluid refill. 2 hours. Even with an appointment. People without appointments had their vehicles serviced before mine. They spend 20 minutes just putting your info into their system. What a waste of time. And they obviously have no system set in place to assure those who wait for their vehicles versus dropping them off are taken care of. It seems every time I wait for my vehicle, it sits in the spot I left it until I come out asking why it's been so long.
Just poor, slow, half-xxx service. The tech didn't even know how to fill my exhaust fluid the last time I came. This looks bad Chevrolet. Poor job.