Back

BMW of Spokane

Spokane, WA

4.6
643 Reviews

215 E Montgomery Ave

Spokane, WA

99207

Directions

By Type

643 Reviews of BMW of Spokane

June 27, 2026

The service of my BMW was timely and efficient. From the quick drop off area, to the efficient and organized service desk area, to the well-appointed waiting room, this dealership does a solid job. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Jun 29, 2026 -

BMW of Spokane responded

Scott, thank you for sharing your great review of Kevin and the team! It means a lot to hear you’re confident in our work here at BMW of Spokane. We look forward to seeing you next time! Safe travels!

June 26, 2026

I actually went for an oil change but I was also concerned about the excess mileage on my leased vehicle. The team at BMW of Spokane was really helpful. They helped me with my situation and I drove More

by sherazm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taya, John, Jacob., Kevin Risley
Jun 29, 2026 -

BMW of Spokane responded

Thanks for sharing your experience with BMW of Spokane! We’re glad the team could step in, address your concerns, and help you find the right lease. Jacob, Taya, John, and Kevin will appreciate the recognition, our team is here to make every visit straightforward and supportive. Wishing you many happy miles ahead!

June 19, 2026

I’ll probably never buy another suv or car from any other dealership. BMW of spokane was the best dealership I’ve had experience dealing with. Pauline was the best I had in sales also. She doesn’t waste you More

by Ryanmallery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulina
Jun 22, 2026 -

BMW of Spokane responded

Ryan, it means the world to read this feedback. We are honored to have your confidence and support! Thank you from Pauline and the rest of the BMW of Spokane team.

June 15, 2026

Horrible place. Quoted a price. Showed up and deal changed. I was to blame so they say. Won’t do business with them. More

by navyfp
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Derrick.
Jun 18, 2026 -

BMW of Spokane responded

Adam, The description of your experience here lacks important context and does not accurately reflect what occurred. As written, the review suggests circumstances that paint an unfair and negative picture of our business, despite those circumstances not having occurred. We welcome you as a customer and are happy to work with you. However, if you choose to make public comments regarding your experience with us, we respectfully ask that those comments reflect the facts of the matter. If you would like to discuss this further, please feel free to reach out to me directly. Chris Marino - General Manager - chrismarino@lithia.com

May 29, 2026

Easy to communicate, friendly, and patient. Very nice experience. Will recommend to others for buying a car in your dealership. Thanks! More

by Feilong He
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie, Joseph Sukin
Jun 01, 2026 -

BMW of Spokane responded

Feilong, thank you for leaving such a stellar review! We appreciate your business and hope you return to BMW of Spokane in the future. Take care!

May 26, 2026

Michael was excellent in expediting the sales process! He was extremely helpful, knowledgeable and professional. More

by cococoffel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Meador
May 27, 2026 -

BMW of Spokane responded

Thank you for sharing your fantastic feedback about Michael! We truly appreciate your business, and we look forward to seeing you at BMW of Spokane again down the road.

May 10, 2026

Our experience was exceptional from start to finish during our decision-making process to purchase a slightly used BMW. The BMW Spokane team provided outstanding customer service, answering our questio More

by Loren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
May 11, 2026 -

BMW of Spokane responded

Hi Loren, we're glad to hear you had such a seamless and supportive experience with Bruce and the team. Congratulations on your BMW, and we hope to see you at BMW of Spokane again in the future.

May 05, 2026

Jesse Ingham at BMW was amazing. Showed me the vehicle and helped me in the buying process. Will recommend him and BMW to people I know! More

by tannerpauly23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Ingham
May 06, 2026 -

BMW of Spokane responded

Thank you for recommending Jesse and our team! We appreciate your business and your stellar review. Congrats on your purchase, and we'll see you next time at BMW of Spokane!

May 05, 2026

Robby was very good explaining all the buttons to me. I can’t remember them but he tried. More

by jbrooke
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robby
May 05, 2026 -

BMW of Spokane responded

We appreciate you sharing your experience, jbrooke. Thank you for choosing BMW of Spokane and for recognizing Robby for taking the time to walk you through everything. There is a lot to learn, and we are glad he made the effort to help. We are always here if you need a refresher, and we look forward to seeing you again soon.

April 23, 2026

We had a wonderful experience. The staff were awesome throughout the whole process. Highly recommend Pauline More

by Kaylenagarza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pauline
Apr 24, 2026 -

BMW of Spokane responded

We’ll be sure to thank Pauline for providing you with five-star care! We are so grateful for your business and your fantastic review. See you next time at BMW of Spokane!

1
...