BMW of Spokane

Lucas was extremely helpful. He went above and beyond to help me get what I wanted. I recommend the dealership and Lucas highly for your purchase! You would be very pleased with He went above and beyond to help me get what I wanted. I recommend the dealership and Lucas highly for your purchase! You would be very pleased with Lucas. More

Although it took a couple of days for the recall to be completed I was happy with Will’s efforts to secure me a loaner and get me back on the road. Thanks so much! completed I was happy with Will’s efforts to secure me a loaner and get me back on the road. Thanks so much! More

The service was courteous and the work on my car was completed even sooner than the time I had requested completed even sooner than the time I had requested More

My auto was registering a check engine light & I was able to book a very convenient & prompt appointment. Will, who took care of the process from start to finish has very good people/customer service sk able to book a very convenient & prompt appointment. Will, who took care of the process from start to finish has very good people/customer service skills. His temperament & communication skills are excellent. He explained what work would need to be done & what work may need to be done without freaking me out over cost. Status of repairs & health of vehicle reported in timely manner. Vehicle was ready when promised. All done on a Saturday, when department was operating on a skeleton crew. More

Great selection and knowledgeable staff. Great to do business with. Would definitely recommend them to anyone. Great to do business with. Would definitely recommend them to anyone. More

Kevin was very helpful taking care of my current servicing needs as well as explaining my options for various service needs that may come up in the future. Thank you so much! servicing needs as well as explaining my options for various service needs that may come up in the future. Thank you so much! More

It was good but I wanted my recall fixed but they didn’t have the parts 🤷🏻‍♀️ have the parts 🤷🏻‍♀️ More

Will was able to get me in quickly and had my car serviced and ready to go serviced and ready to go More

Very professional and attentive. Respectful of my time, answering all questions and addressing all concerns. Respectful of my time, answering all questions and addressing all concerns. More

There is a definite improvement over a few years ago. The service staff was much more responsive. The service staff was much more responsive. More