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Campbell Ford
Niles, MI
2,313 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,313 reviews
December 26, 2025
I have always had good customer service at Campbell Ford! Service department is exceptional and always makes sure customers are happy! Service department is exceptional and always makes sure customers are happy! More
by kari.witte1972
Verified Customer
December 25, 2025
Very efficient getting pmts more reasonable than if I had purchased, seemed to have my best interest at heart regarding thinking of reliability and repairs etc on a used car purchase vs lease. Thank you Bria purchased, seemed to have my best interest at heart regarding thinking of reliability and repairs etc on a used car purchase vs lease. Thank you Brian and Jason! More
by Dlm49
December 24, 2025
Quick drop off and pickup for an alignment and interior freshening. Good quick auto service freshening. Good quick auto service More
by Tersecurse
December 20, 2025
Vincent was responsive to my concerns and communicated forthrightly with me. Also, Jason Z helped us with some issues inside the car. It was a good experience. forthrightly with me. Also, Jason Z helped us with some issues inside the car. It was a good experience. More
by Murphy.72
December 20, 2025
Thank you so much for the awesome experience at Campbell Ford! It was our first time there, and we were very pleased!!! Highly recommend Campbell Ford to any one seeking a new or used vehicle! And as always Ford! It was our first time there, and we were very pleased!!! Highly recommend Campbell Ford to any one seeking a new or used vehicle! And as always Mean Jean Green is the best sales associate in the Business!!!! Thanks to you all for welcoming us to the Campbell family!!! More
by Hudnall05
December 19, 2025
The things I sent car in for were fixed! However, turn signals now don’t work, headlights switch when pulled to turn on , turn off the clock on dashboard! I have to disconnect the positive p However, turn signals now don’t work, headlights switch when pulled to turn on , turn off the clock on dashboard! I have to disconnect the positive post on battery or the turn signal keeps on blinking! It is now in winter storage, and want these newly created problems fixed in April when brought out of storage! I should not have to pay for those problems that were done by Campbell Ford! It was dangerous driving home with a stuck left turn signal on! More
by DWARMBEI
December 18, 2025
Tires were a good price and installed properly. Service was quick and fairly easy to deal with. Service was quick and fairly easy to deal with. More
by NateX350Z
December 17, 2025
Excellent service and wait time for our vehicle. We needed better all-season tires for our Nautilus. I phoned Campbell to ask for advice on make and style of tire. To my surprise, my first choice We needed better all-season tires for our Nautilus. I phoned Campbell to ask for advice on make and style of tire. To my surprise, my first choice was available and the set of tires were less expensive than (the exact tires) TireRack. Colin was able to get the tires the next day and we set up the service appointment for a convenient day and time for us. We were even more happy that the tire replacement took less than 2 hours! More
by zarantenello
Employees Worked With
