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Campbell Ford

Niles, MI

4.7
2,447 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,447 reviews

March 03, 2026

Jean did a great job located the vehicle the we really wanted. We have worked with her for the last 15 years. We will continue using Jean! More

by Hersh103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Campbell Ford responded

It's great to hear that Jean was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

March 03, 2026

The woman I spoke to was professional, polite, answered questions, understood doubts as I'd never heard of the mobile 'garage' and followed through. More

by erin.peterson64
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Mar 03, 2026 -

Campbell Ford responded

Erin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 03, 2026

I really appreciate the fact that the technician came to my home. That options makes it so much easier and convenient to schedule appointments. More

by maosurratt14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Campbell Ford responded

It’s great to hear our Mobile technician visit made scheduling service for your Lincoln MKC more convenient. Thank you for the five-star rating and for sharing your experience.

March 03, 2026

Well, I did not have an appointment He told me he could still get me an appointment for today if I can come back in a few hours. So I did and I was very thankful because I stayed in the area so I could get More

by AOHARA1960
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
Mar 03, 2026 -

Campbell Ford responded

We’re grateful you took the time to share your experience. Colin was glad to fit your Mazda CX-30 in for a same-day oil change and it’s great that the timing suited your schedule. We look forward to assisting you on your next visit.

March 02, 2026

There friendly and was good fit and stand behind There vehicle they sell this second car I brought in year. More

by davidvigansky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Campbell Ford responded

What a pleasure to hear our team made you feel comfortable and confident in your Kia. Thank you for choosing us again for your second purchase this year.

March 01, 2026

Great experience. I had some problems with them years ago, but they seemed to have changed their people More

by DENNYSANDS13
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Campbell Ford responded

We appreciate you sharing your great experience. We’re pleased our refreshed team made a positive impression during your recent purchase of the used Ford F-150. We look forward to assisting you again.

February 28, 2026

Very good It was very convenient to have the recall work done at my office while I was at work More

by kim.dalton.818
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Feb 28, 2026 -

Campbell Ford responded

We’re thrilled by your five-star rating and happy to hear our on-site recall service was convenient for you. Having the recall done at your office really helps keep your day on track. We look forward to supporting you and your Lincoln again.

February 28, 2026

Had issue with check engine light coming on they checked it out and said it was a sensor issue and now works fine More

by jay new ford owner
Recommend Dealer
Yes
Employees Worked With
Phil Kolliopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Kolliopoulos
Feb 28, 2026 -

Campbell Ford responded

We’re glad Phil and the team could pinpoint the sensor issue and get your Ford F-150’s check engine light turned off. It’s great to know your truck is running smoothly again. Thanks for sharing your experience, and we’re here whenever you need us.

February 28, 2026

Was on time. Your repair man did amazing job explaining what he was doing. He also explained what the code number were used for. More

by Mjk9502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Campbell Ford responded

Thank you for noting our punctual service. We're glad our technician explained each repair step and the diagnostic code functions. We look forward to helping with your Ford F-150 again.

February 28, 2026

Tony was extremely nice and helpful and they got everything done as they said they would no surprises More

by ELITELANDSCAPES.LLC2020
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
Mar 01, 2026 -

Campbell Ford responded

We’re thrilled Tony provided helpful and friendly service while delivering everything as promised. Thank you for trusting us with your Ford.

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