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Campbell Ford

Niles, MI

4.7
1,969 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,969 reviews

March 21, 2025

Katelyn and everyone I had the pleasure of dealing with was great. I was impressed by Katelyn’s knowledge of the ford products a real breath of fresh air. I was looking for a vehicle that had to be located More

by Brent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Campbell Ford responded

Brent, It's great to hear that Katelyn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

March 21, 2025

I had a great experience with Campbell Ford I would definitely recommend other people to this dealership More

by moestone78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Campbell Ford responded

Moe, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

March 21, 2025

Jason was so good to work with! He worked hard to find us the trick that we were wanting and it was no easy task. He made the whole process pretty seamless and easy! Would definite More

by jill.jaronik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Campbell Ford responded

Thank you, Jill! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

March 21, 2025

The oil change was good. For them to check the Battery it takes three hours. Thought there would be a better way to check if your battery is good without it taking three hour More

by Hank1428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Campbell Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 21, 2025

Simple oil change, nothing fancy. But they gave me an expected time and were on point. It's a little thing but greatly appreciated. More

by JonJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Campbell Ford responded

Thank you so much, Jon, for your kind words, and for taking the time to leave us this wonderful feedback!

March 21, 2025

Very happy with the service my car received. Moe did an excellent job. Very professional and knowledgeable. More

by HAJNALKALYONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
Mar 24, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Moe here at Campbell Ford. We appreciate your business and hope to see you again soon!

March 21, 2025

The mobile repair service was on time and friendly. And the recall was performed in a timely manner. Would highly recommend there services at Campbell Ford! More

by POZIWILKOMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Campbell Ford responded

Mike, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 20, 2025

Vince and Alex Bledsoe in service are great! Speedy response and very knowledgeable on what services they recommended. More

by JONAHLDOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bledsoe
Mar 21, 2025 -

Campbell Ford responded

It has been a pleasure serving you, Jonah. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

March 18, 2025

The technician was very professional and courteous. Seemed very knowledgeable and informative. I also appreciated the safety inspection. More

by EWOLFF60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

March 18, 2025

Best service we ever had. The Technician was very good, very kind. Could not be more pleased! More

by LALABALUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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