Austin Davey
Austin Davey at Campbell Ford
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Austin Davey

Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.7
88 Reviews
4.7

88 Reviews

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88 Reviews of Austin Davey

May 06, 2024

Dealership Rating
Employee Rating

They listen to your concerns very polite. I fine the service personnel to be very professional More

by Als
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Campbell Ford responded

Thank you for taking the time to leave an AMAZING review regarding your experience here in our service department and with our technicians. We are happy to hear they took good care of you and gave you great customer service! Thank you again, Abigayle Johnson, Business Development

May 04, 2024

Dealership Rating
Employee Rating

So happy we purchased our car here. It is continuing to be a good experience. More

by RNJ5665
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad, Vincent Hernandez

May 06, 2024

Campbell Ford responded

We are also SO HAPPY you choose to purchase your vehicle here as well! We are glad to hear that you had an AMAZING sales experience with Erik Blad, your sales professional and that he was able to help get you into your new vehicle! We hope to see you back in the dealership! Also don't forget your FREE car washes for LIFE!! Thank you again, Abigayle Johnson, Business Development

May 04, 2024

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So convenient to have it done at home! Saved so much time and hassle of having to take it in somewhere! More

by Lori Vandagriff
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

May 06, 2024

Campbell Ford responded

Thank you for the good review, regarding your experience with our mobile service team. It really is a nice new feature that we offer here at Campbell Ford. We hope you keep using it and coming into the dealership! Thank you again, Abigayle Johnson, Business Development

May 03, 2024

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Very friendly prompt service and very knowledgeable. Mobile service was on time and completed very quickly. More

by CBRADY0927
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 06, 2024

Campbell Ford responded

Thank you for taking the time to leave us a GREAT review regarding your service experience here at the dealership. We are glad to hear they gave you great customer service! We hope to see you again and hope you keep using our Mobile Service! Thank you again, Abigayle Johnson Business Development

April 25, 2024

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Service Mgr Austin was very nice and went above to make arrangements for service when he saw I was a firefighter. There was a problem with the vehicle not being picked up at the correct time. Had to call t More

by gregoryd
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Campbell Ford responded

Gregory, thank you very much for your response. I can understand your frustrations with the breakdown in picking up and returning your vehicle. Feedback like this is how I better my team and furthermore future guest. I hope you give our pick up and delivery option another shot going forward, as I can assure you it will be a much better experience. Thanks again and have a great weekend. Austin Davey Service Manager

April 12, 2024

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They were able to complete my service quickly and were able to solve a problem I had. More

by BATTALION307
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

April 10, 2024

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Employee Rating

Friendly, knowledgeable, & always available for service. Will answer questions when asked & makes sure we are satisfied with the reply More

by bwalkerrn
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Jason Ziesmer

Apr 11, 2024

Campbell Ford responded

Thank you for the review, we are glad to hear you had a great experience here at the dealership!! Thank you! Abigayle Johnson, Business Development

April 04, 2024

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Employee Rating

Everyone from sales service and body shop are exceptional. Service keeps you updated on where they are with repairs. Body shop did a great job with the detail. Erik is a great sales person. He he More

by Cdford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad, Vincent Hernandez , Jacob Dawson

Apr 04, 2024

Campbell Ford responded

Thank you for taking the time to leave us an AWESOME 5-Star review. We are glad you had a great experience here in our service department, and with Erik Blad, your sales professional. We hope to see you again whenever you need any other maintenance, parts, collision, or sales needs! Abigayle Johnson, Business Development

Apr 04, 2024

Cdford responded

Great Job! Erik; Austin; Jacob; Vincent! Exceptional group! Keep up the good work. It was a pleasure working with all of you plus the Body Shop for doing an exceptional detail on my 150!!!!

February 15, 2024

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Great Service, thank you. On time, quick and very pleasant, I will always use this service moving forward More

by RESTEPHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Dawson

Feb 16, 2024

Campbell Ford responded

Thank you for takinjg the time to leave us a PERFECT 5-Star review!! We're pleased to heat that you had a great experience in our service department and we are so glad that Austin Davey, your service writer , was able to take care of you. We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

January 18, 2024

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Employee Rating

Everything went very good. clean shop, good people. and good coffee . Free car wash. Didnt take long. More

by DGROENEVELD002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez , Tony Coshow, Jacob Dawson, Judy Dawson, Moe Simon

Jan 18, 2024

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear that you had a great customer experience in our service department, and that everything went very good. We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

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