Hello and welcome wanted to let you know a little about me. I have been working in the automotive field since 1994 started as a hobby with my father. It now has become a career. I love working with customers and trying to problem solve. If I can't figure out the answer for you I will research it. Thank you and enjoy your week!
Read moreDealership Experience
1 yr, 10 mos
Industry Experience
29 yrs, 9 mos
Specialties & Trainings
Ford Certified
51 Reviews
Write a Review51 Reviews of Vincent Hernandez
April 12, 2024
They were able to complete my service quickly and were able to solve a problem I had. able to solve a problem I had. More
Other Employees Tagged: Austin Davey
April 04, 2024
Everyone from sales service and body shop are exceptional. Service keeps you updated on where they are with repairs. Body shop did a great job with the detail. Erik is a great sales person. He he exceptional. Service keeps you updated on where they are with repairs. Body shop did a great job with the detail. Erik is a great sales person. He helps you navigate any process at Campbell. Keep up the great work!! We live a good distance from Campbell but choose to do business with a trustworthy dealership like Campbell Ford!!!! More
Other Employees Tagged: Erik Blad, Austin Davey , Jacob Dawson
April 01, 2024
Fixed issues and did good inspection on potential problem. Maybe a quick update during the process would have been nice. But overall happy with the service problem. Maybe a quick update during the process would have been nice. But overall happy with the service More
Other Employees Tagged: Vincent Hernandez
March 22, 2024
I would refer Katelyn to everyone! She was very professional and helpful without being pushy. This is the 6th vehicle that we have bought from Campbell Ford And once again it was a She was very professional and helpful without being pushy. This is the 6th vehicle that we have bought from Campbell Ford And once again it was a very pleasant experience! More
Other Employees Tagged: Bill Fletcher, Katelyn Peterek, Brian Lares
March 10, 2024
There was a serious lack of communication on the progress of my truck. I received multiple calls only when my truck was done. The estimate on the repairs was consistent with the final bill. of my truck. I received multiple calls only when my truck was done. The estimate on the repairs was consistent with the final bill. More
Other Employees Tagged: Tony Coshow
February 03, 2024
The service department needs to be a little more communicative about timing and car issues. I did end up trading the vehicle in due to how long it was at the service center. Erik was awesome and wen communicative about timing and car issues. I did end up trading the vehicle in due to how long it was at the service center. Erik was awesome and went above and beyond to make sure I got into a dependable vehicle and the transaction went very quick and smooth. More
Other Employees Tagged: Erik Blad, Katelyn Peterek, Kait Genge
January 25, 2024
Vincent’s customer service was great, but took the work on my truck to drag out to 7 days total. Even though I was given a loaner, but felt like my vehicle was not a priority. on my truck to drag out to 7 days total. Even though I was given a loaner, but felt like my vehicle was not a priority. More
January 25, 2024
Addressed the issue with my F350 and really took care of me and the work ended up being covered under warranty. The whole staff that I had contact with was very personable from Vincent to the porters. me and the work ended up being covered under warranty. The whole staff that I had contact with was very personable from Vincent to the porters. More
Other Employees Tagged: Vincent Hernandez
January 18, 2024
Everything went very good. clean shop, good people. and good coffee . Free car wash. Didnt take long. clean shop, good people. and good coffee . Free car wash. Didnt take long. More
Other Employees Tagged: Austin Davey , Tony Coshow, Jacob Dawson, Judy Dawson, Moe Simon