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Campbell Ford

Niles, MI

4.7
2,028 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,028 reviews

December 15, 2021

Staff were extremely friendly and helpful! We are super happy with our purchase and would definitely recommend this Dealership. More

by jenplatz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk lady was super friendly, but not sure what her name was. , Jack Bell
Jan 18, 2022 -

Campbell Ford responded

Jen, thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along the kind words to both Bill and Erik! Katelyn Robbins - Business Development Manager

December 14, 2021

As usual, we found Eric a pleasure to work with, my son came away very pleased with the business he and Eric conducted together. My Son is very happy. More

by stevemanu
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Campbell Ford responded

Steve, thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along the kind words to Erik! Katelyn Robbins - Business Development Manager

December 14, 2021

Campbell Ford has great customer service, quality vehicles and they look out for your needs. Eric Blad is the best sales rep! Thanks Campbell Ford! More

by Christine Hagen-Hays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Campbell Ford responded

Christine, thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along the kind words to Erik Blad! Katelyn Robbins - Business Development Manager

December 14, 2021

Jason always does a great job working with me and Bill in finance is also very helpful! More

by D.NAPOLI49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Campbell Ford responded

Don, Thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along the kind words to Jason and Bill! Katelyn Robbins - Business Development Manager

December 13, 2021

Took my car in for service, Tony was my service writer! He is amazing! Made sure I was taken care of and made sure my vehicle was done correctly. Thank you Tony for making my service experience the best! More

by CITYGIRL49107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
Jan 18, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along the kind words to Tony in service! Katelyn Robbins - Business Development Manager

December 11, 2021

Service and sales are both great to work with. A special thanks to Tony and Erik! More

by tjohns0028
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
Jan 18, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along the kind words to both Tony and Erik! Katelyn Robbins - Business Development Manager

December 11, 2021

The service was great and I would recommend Scott Mabry to anyone. It was a very good experience & very easy to lease a new car. More

by GWFLYER
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Mabry
Jan 18, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along your kind words to Scott Mabry. Katelyn Robbins - Business Development Manager

December 10, 2021

They made it fast and easy and everyone was willing to stay late and get the deal done. More

by Bbest86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Campbell Ford responded

Brian, thank you for taking the time to leave us a positive review! We surely appreciate it and your business greatly. Don't forget your free car washes for life whenever you're headed out this way! Katelyn Robbins - Business Development Manager

December 10, 2021

Good people to work with, will return if I need additional transportation in the future More

by jeff5743705050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man whose last name is Ford was very generous one morning when I stopped in on my way to Chicago.
Jan 18, 2022 -

Campbell Ford responded

Jeff, Thank you for taking the time to leave us a review. We appreciate your business greatly. I am sorry to hear that the pricing and overall experience didn't quite match your expectations. I would like to learn more so that we can deliver a better experience next time. Please feel free to reach out at 269-684-8300 or email me at krobbins@campbellfordlincoln.com to discuss further. Thank you, Katelyn Robbins - Business Development Manager

December 09, 2021

We came to Nile’s because we were unhappy with the service we received at a different Ford dealer. Erik promptly greeted us the second we walked in the door despite being with another customer. I left More

by Mirandashaum92000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Campbell Ford responded

Miranda, I am so glad to hear of your great experience with us. Thank you for taking the time to leave us a great review! We appreciate your business greatly. I'll be sure to pass along your kind words to Erik Blad! Katelyn Robbins - Business Development Manager

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