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Campbell Ford

Niles, MI

4.7
1,972 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,972 reviews

March 29, 2019

Love my new Edge! 💜 Had a great experience from start to finish! We were able to find the SUV that managed to fit our needs and were able to stay in budget. More

by tmoyer2931199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Fletcher, Carl Gilbert
Mar 29, 2019 -

Campbell Ford responded

Thank you for your kind words and support. It's great to have you as part of the Campbell Ford Lincoln family.

March 29, 2019

New F150 purchase Smooth transaction from beginning to end. Had the truck we were looking for already in inventory. We were able to reach a fantastic final price and More

by sfrahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry, Atlantis Asher
Mar 29, 2019 -

Campbell Ford responded

It's always great to get compliments. Glad we haven't let you down. It's always great to see you and I am so glad we are able to help you find what you need. Thank you for your continued support and friendship.

March 28, 2019

Wonderful people Great service and very helpful. Bill Fletcher and Dan Marshall are terrific. They worked really hard to get me approved and didn't stop till i found More

by beau.c.brogdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Marshall
Mar 29, 2019 -

Campbell Ford responded

Great to heat such wonderful words! Thank you for your support and trust in Campbell Ford Lincoln. I am glad to know you found the right fit! Again thank you and welcome to the Campbell Ford Lincoln family!

March 25, 2019

Chuck's Opinion Andy very helpful. 2 things though - 1. No manual. I had to go online to get it and print it out. 2. 2 year warranty is wrong in it's thinking. S More

by ECMULLIS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bell
Mar 26, 2019 -

Campbell Ford responded

Chuck's opinion is valuable to Campbell Ford Lincoln. I understand you purchased a PreOwned vehicle from us. Unfortunately if it is not a Ford or Lincoln we don't always have access to owner manuals. I am glad you were able to find one online. The warranty coverage is a question for Ford ESP and possibly the service department. Thank you for becoming a member of the Campbell Ford Lincoln family. Remember Free Car Washes!

March 18, 2019

We had great help and service John and Dan were very helpful and friendly. They gave us great service. Atlantis in finance was very cheerful and did quick and effincient work. More

by lonniekae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Dan Marshall, Jack Bell, Atlantis Asher
Mar 18, 2019 -

Campbell Ford responded

Thank you for your kind words. Sound like this was great teamwork! I am glad to hear you were treated the way customers should be treated while buying a car. Remember the perks of being in the Campbell Ford Lincoln family; like free car washes for life and 1st oil change on us!

March 17, 2019

Amazing Work! Justin did an amazing job on detailing my car! I am so happy with the work he provided to me! I couldn't be any happier. More

by MamaBear9967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Butterworth
Mar 18, 2019 -

Campbell Ford responded

How wonderful to get a positive review for the back of house staff. I am so pleased to hear Justin did a top class detail on your vehicle! I will be sure to pass on your kindness.

March 16, 2019

Happy Car Shopper My husband and I stopped here to look at possibly purchasing one vehicle. After working with Carl, we ended up purchasing not one but two vehicles. Ca More

by Happy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Gilbert
Mar 18, 2019 -

Campbell Ford responded

Thank you for your kind words. I am glad Carl didn't fail you. Carl takes pride in his work and takes great care of his customers. I am happy your experience wasn't different. Welcome to the Campbell Family! now you have two times the reason to use your perk of free car washes for life! Thank you again from Campbell Ford Lincoln!

March 15, 2019

Caring and Friendly When we were ready to purchase a vehicle Jason and Atlantis went above and beyond for us to find a good quality vehicle for the price we were looking More

by MCespick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell, Atlantis Asher
Mar 16, 2019 -

Campbell Ford responded

It was super great helping you find the perfect vehicle that works for you! It's positive customers like you that make everything worth while. Remember to keep your new Escape pretty with free car washes for life! It's great to have you a part of the Campbell Ford Lincoln Family.

March 15, 2019

My truck for a SUV Brent Reese was great to work with. He made the experience very easy and pleasant, which is important to me. I don't deal well with high pressure sale More

by DustyDiesel62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Reeves, Jack Bell, Atlantis Asher
Mar 15, 2019 -

Campbell Ford responded

Thank you so much for your kind words. I am glad to hear the staff was willing and able to help you in your shopping for a SUV. At Campbell Ford Lincoln we try to be as helpful as possible. I am glad things worked with your daughter and together everyone one found the right vehicle for you. If you should need anything please let us know. Don't forget to keep your new SUV pretty with free car washes! Thank you for your continued support and trust in Campbell Ford Lincoln.

March 14, 2019

it was time for a new car last chance on finding the TAURUS I wanted and Campbell had the best selection ! the people were pleasant and willing to go that extra mile ! More

by wncrum4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Campbell Ford responded

Than you for your acknowledgement and I am so happy to hear you got the car you want. We strive to make sure every customer is 100% comfortable with their purchase as well as the technology. Remember your Campbell Family perks, coffee, cookies and car washes! Thank you again for turning to Campbell Ford Lincoln.

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