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Campbell Ford

Niles, MI

4.7
1,969 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,969 reviews

January 12, 2019

Incredible deal, & service I had spoken to Erik 1 year ago casually looking for preowned vehicle, didn’t know what i wanted yet. Then about 6 months ago I showed interest in thi More

by Taylorcauffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Campbell Ford responded

Thank you for the awesome review and great story. I am so happy we were able to put you in the best vehicle for your needs. Congratulations on your 1st car purchase! I am glad to see Erik never forgot you and the fact this van was exactly what you wanted. This picture shows the great team work between customers and staff. Welcome to the Campbell Ford Lincoln family!

January 11, 2019

Had a wonderful experience Eric was great to work with on helping me choose the right vehicle! He was very patient with me and took the time to fit me with the perfect, dependab More

by Melissa783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2019 -

Campbell Ford responded

We couldn’t be happier that=Erik provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Campbell Ford Lincoln team. We hope you are enjoying your new Escape, please come back to visit anytime! The smiles in the picture make me happy. Welcome to the Campbell Ford Lincoln family!

January 10, 2019

Very easy experience From the start, I identified the key vehicle details along with payment price point and the dealer rep went to work. Jason was more than responsive an More

by odie066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atlantis Asher
Jan 10, 2019 -

Campbell Ford responded

Thank you so much for sharing your experience with Campbell Ford Lincoln and Jason. Our goal is 100% customer satisfaction and it sounds like we achieved our goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle and the team will be thrilled to hear your feedback!

January 08, 2019

A great day to get a new car Once again, Jason and Bill have made our car buying experience a pleasant and speedy experience. We told Jason what we were thinking about for our c More

by KJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

Campbell Ford responded

Thank you for the kind words. I am pleased to hear you are totally satisfied with the purchase of your Escape. WE strive to keep the buying process simple and stress free. That Baltic Sea Green is a beautiful color! Don't forget our free car washes to keep it clean. I will be sure to pass your experience on to Jason and Bill. Thank you for being a faithful member of the Campbell Ford Lincoln family.

January 07, 2019

Made to feel #1 Salespersons made my husband and I feel like we were #1. Was upgraded with a lesser payment because new rebates came through at the time we were getti More

by COWBOYSFAN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bell, Atlantis Asher
Jan 07, 2019 -

Campbell Ford responded

Your review makes me proud of the Campbell Ford Lincoln staff. It was the right thing to do to make sure you were getting the best your dollar can buy. I hope you are enjoying your new crossover, the color is fun! Thank for trusting Campbell Ford Lincoln with your purchase. We are proud and thank you to have you as a faithful dealership partner.

January 07, 2019

Great service and great knowledge Everything from salesman to office help to General Sales manager was amazing! I appreciate the time each person took to make my car shopping experien More

by Lisal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliott Lares in detailing. Great job!!, Dan Marshall, Atlantis Asher
Jan 07, 2019 -

Campbell Ford responded

Thank you for your kind words. Reviews like your's makes all effort by our staff worth while. We strive to make your purchase completely stress free. Thank you for acknowledging all staff members involved. We are proud to have you as a Campbell Ford Lincoln family member!

January 07, 2019

It was OK Purchased a 2006 Mazda Tribute, that I saw online. Scott Mabry was good to work with. He answered all of my questions, the vehicle was clean and rea More

by kenjrre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry, Atlantis Asher
Jan 07, 2019 -

Campbell Ford responded

Thank you so much for sharing your experience with us. I am glad to see the staff is well rounded in making sure all work is complete and to your satisfaction in a timely manner. I will be sure to pass your kind words on to all involved. Thank you for being part of the Campbell Ford Lincoln family!

January 05, 2019

Thank you Erik Blad for our new Eco-Sport 2018!! My husband and I were so impressed with Erik and the care he took in seeing to our ever need and "want" for our new vehicle. We are more than pleased More

by Heather Lea MMapel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone at the dealership we saw made eye contact and ensured we were being helped.
Jan 05, 2019 -

Campbell Ford responded

This picture says it all! I love seeing smiles and happy customers. This review makes me very proud of our sales professionals. I enjoy hearing our staff is able to exceed your expectations. We strive to make every customer feel welcome. I will be sure to pass your kind words on to everyone, especially Erik. Just because your purchase is over doesn't mean our relationship is. If you have any questions about your EcoSport, any of our services or departments please contact Erik. Welcome to the Campbell Ford Lincoln family!

January 05, 2019

Great service Erik and the manager worked with me on finding the best deal that handles my needs. Delivery of the vehicle to me was in a timely manner too. More

by The Woz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2019 -

Campbell Ford responded

We are incredibly grateful you took the time to leave us this note. Its customers like you that make our job wonderful. We look forward to serving you again. Welcome to the Campbell Ford Lincoln family!

January 05, 2019

Awesome! Sales guy, Don Marshall, was very helpful and knowledgeable! Finance Mgr , Bill Flecther, was as well!! Free coffee! Where's the donuts.?? ): More

by VENALFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Marshall
Jan 05, 2019 -

Campbell Ford responded

Thank you for the great review! It made me smile to see how happy you are with the new vehicle and the service you received. I am glad the staff was able to help you transport your new Edge home. I will be sure to express to the staff involved how happy you are and to be sure we have donuts next time! Thank you for being a faithful Campbell Ford Lincoln family member!

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