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Campbell Ford

Niles, MI

4.7
2,029 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,029 reviews

March 25, 2019

Chuck's Opinion Andy very helpful. 2 things though - 1. No manual. I had to go online to get it and print it out. 2. 2 year warranty is wrong in it's thinking. S More

by ECMULLIS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bell
Mar 26, 2019 -

Campbell Ford responded

Chuck's opinion is valuable to Campbell Ford Lincoln. I understand you purchased a PreOwned vehicle from us. Unfortunately if it is not a Ford or Lincoln we don't always have access to owner manuals. I am glad you were able to find one online. The warranty coverage is a question for Ford ESP and possibly the service department. Thank you for becoming a member of the Campbell Ford Lincoln family. Remember Free Car Washes!

March 18, 2019

We had great help and service John and Dan were very helpful and friendly. They gave us great service. Atlantis in finance was very cheerful and did quick and effincient work. More

by lonniekae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Dan Marshall, Jack Bell, Atlantis Asher
Mar 18, 2019 -

Campbell Ford responded

Thank you for your kind words. Sound like this was great teamwork! I am glad to hear you were treated the way customers should be treated while buying a car. Remember the perks of being in the Campbell Ford Lincoln family; like free car washes for life and 1st oil change on us!

March 17, 2019

Amazing Work! Justin did an amazing job on detailing my car! I am so happy with the work he provided to me! I couldn't be any happier. More

by MamaBear9967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Butterworth
Mar 18, 2019 -

Campbell Ford responded

How wonderful to get a positive review for the back of house staff. I am so pleased to hear Justin did a top class detail on your vehicle! I will be sure to pass on your kindness.

March 16, 2019

Happy Car Shopper My husband and I stopped here to look at possibly purchasing one vehicle. After working with Carl, we ended up purchasing not one but two vehicles. Ca More

by Happy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Gilbert
Mar 18, 2019 -

Campbell Ford responded

Thank you for your kind words. I am glad Carl didn't fail you. Carl takes pride in his work and takes great care of his customers. I am happy your experience wasn't different. Welcome to the Campbell Family! now you have two times the reason to use your perk of free car washes for life! Thank you again from Campbell Ford Lincoln!

March 15, 2019

Caring and Friendly When we were ready to purchase a vehicle Jason and Atlantis went above and beyond for us to find a good quality vehicle for the price we were looking More

by MCespick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell, Atlantis Asher
Mar 16, 2019 -

Campbell Ford responded

It was super great helping you find the perfect vehicle that works for you! It's positive customers like you that make everything worth while. Remember to keep your new Escape pretty with free car washes for life! It's great to have you a part of the Campbell Ford Lincoln Family.

March 15, 2019

My truck for a SUV Brent Reese was great to work with. He made the experience very easy and pleasant, which is important to me. I don't deal well with high pressure sale More

by DustyDiesel62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Reeves, Jack Bell, Atlantis Asher
Mar 15, 2019 -

Campbell Ford responded

Thank you so much for your kind words. I am glad to hear the staff was willing and able to help you in your shopping for a SUV. At Campbell Ford Lincoln we try to be as helpful as possible. I am glad things worked with your daughter and together everyone one found the right vehicle for you. If you should need anything please let us know. Don't forget to keep your new SUV pretty with free car washes! Thank you for your continued support and trust in Campbell Ford Lincoln.

March 14, 2019

it was time for a new car last chance on finding the TAURUS I wanted and Campbell had the best selection ! the people were pleasant and willing to go that extra mile ! More

by wncrum4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Campbell Ford responded

Than you for your acknowledgement and I am so happy to hear you got the car you want. We strive to make sure every customer is 100% comfortable with their purchase as well as the technology. Remember your Campbell Family perks, coffee, cookies and car washes! Thank you again for turning to Campbell Ford Lincoln.

March 12, 2019

Best of care by all involved in a timely manner This was the third car we have purchased from Scott Mabry and we have thought we had good treatment every time and enjoyed experience we just love my More

by ndkennya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry
Mar 15, 2019 -

Campbell Ford responded

Thank you so much for your continued support of Campbell Ford Lincoln. It's family like you that reassures we are doing things right. Your faithful dedication to Scott and our staff means the world! The Nautilus is a beautiful vehicle, enjoy every moment in comfort. Remember to keep your Lincoln clean and shiny with our Free Car Washes for life!

March 11, 2019

Fantastic Experience Campbell Ford was great. We have purchased/leased several vehicles from them through the years mostly due to our relationship with Brian Lares and mo More

by luttrell.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Marshall
Mar 12, 2019 -

Campbell Ford responded

Thanks for leaving us such a wonderful review. We are glad you liked and felt confident with our services, our staff will be pleased to learn of your high praise. It's always nice to hear how every staff member works as one to provide you the best experience. Thank you, once again, for your kind words.

March 11, 2019

Nice Surprise! We called upon campbell Tom complete a lease buyout of our truck that was extremely over mileage on our lease. We ‘knew’ there was no option than to b More

by GINGER ANDRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Campbell Ford responded

Thank you for the great review! The team at Campbell Ford Lincoln is thrilled you’re so happy with your experience. JZ really is a fantastic and "does know his stuff". He is sincere with his customer care and we are lucky to have him on our staff. He is able to make the impossible possible and effortless. It's reassuring that our staff is above others and truly cares about your needs and dreams. Thank you again! Remember to use the Free Car or in your case Truck washes!

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