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Campbell Ford
Niles, MI
2,027 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,027 reviews
March 05, 2019
Purchase of 2019 F150 I worked with Jason Ziesmer. He was very knowledgeable, courteous, and helpful during the process. It was a pleasant experience, which is not the ca I worked with Jason Ziesmer. He was very knowledgeable, courteous, and helpful during the process. It was a pleasant experience, which is not the case for some other dealerships in the area. I highly recommend Campbell Ford. More
by DENNISGEIK
Verified Customer
March 04, 2019
Bought another great car! We needed a second car and having purchased our Ford truck we love okey at a few used cars. We drove a VW Passat and was totally pleased with its hand We needed a second car and having purchased our Ford truck we love okey at a few used cars. We drove a VW Passat and was totally pleased with its handling and room, we love this car. The ratings were good but doesn’t do it justice. If you want leg room both front and back seat this is the car for you. It has get up and go, great handling. More
by Holyride1
March 02, 2019
Thank you! Great service! Wonderful people! Andy did a great job. He was patient and pkind. My kids loved everyone. Everyone was very helpful and welcoming. Ther Great service! Wonderful people! Andy did a great job. He was patient and pkind. My kids loved everyone. Everyone was very helpful and welcoming. There was things wrong with the 2012 Equinox that Andy's sold me, but he made everything right. So thank you everyone:) More
by morrisont12
Employees Worked With
Andy Bell, Atlantis Asher
March 02, 2019
Frustrating experience after buying brand new truck - UPDATE Bought a brand new F-150 that has a Sync 3 system that didn’t work for Bluetooth when the salesmen showed me the truck after I already purchased it. A Bought a brand new F-150 that has a Sync 3 system that didn’t work for Bluetooth when the salesmen showed me the truck after I already purchased it. Agreed to wait a day to see if it might work later but still hasn’t and he tells me to come on in and get it looked at by the Service department but doesn’t mention needing an appointment or anything of that nature and when I bring it in they tell me they can’t help today and that I need an appointment. Extremely frustrating to buy a brand new truck and apparently they didn’t even take the time to make sure everything worked and aren’t helping rectify the issue in a timely manner. Going to be hard pressed to ever come back after my early experiences so far. Extremely pissed off customer. UPDATE - Campbell did eventually get me taken care of and provided me a loaner car while my truck was in their service department for a week which I did appreciate. While it's hard to get past my first disappointing reaction on my post-buying experience they've worked to make it right. Scott did a great job at making sure everything got taken care after my frustration was made known. More
by aweber10
February 28, 2019
Pleasingly easy Carl did all I hoped he would do to make me and the dealership happy. His care for me as a customer is rare in the car sales business. He wanted me to Carl did all I hoped he would do to make me and the dealership happy. His care for me as a customer is rare in the car sales business. He wanted me to be happy with my purchase. Salesmen like him are rare undead. I think Campbell’s Ford is lucky to have him working for them. My nex cat will be purchased at athis dealership. More
by kbirishfan
February 27, 2019
Everything was perfect ❤️ Thank you Scott for guiding me through my trade and being patient with me! I was treated with respect and nothing but kindness with no b pressure. Thank you Scott for guiding me through my trade and being patient with me! I was treated with respect and nothing but kindness with no b pressure. I truly appreciate your time and price. More
by terrifryman
February 26, 2019
Great Time I love the truck. Erik and Jack were great to work with, very friendly and helpful. I have purchased other vehicles at Campbell Ford and it's alwa I love the truck. Erik and Jack were great to work with, very friendly and helpful. I have purchased other vehicles at Campbell Ford and it's always been a great experience. This one was no exception. Thanks Guys! More
by dmaglish87
February 24, 2019
Great Experience Erik Blad was incredibly helpful and patient while we reviewed our options.He was very knowledgeable about the vehicle. Great experience and we will Erik Blad was incredibly helpful and patient while we reviewed our options.He was very knowledgeable about the vehicle. Great experience and we will be sure to recommend Erik to others More
by Jason
Employees Worked With
February 20, 2019
Carl Gilbert is a pleasure Carl is so good at matching us with the car we really need. The whole staff welcomes us genuinely. We will always check with Campbell Ford for vehic Carl is so good at matching us with the car we really need. The whole staff welcomes us genuinely. We will always check with Campbell Ford for vehicles and recommend them highly. More
by Mark H
February 20, 2019
Great first time experience!!! First time leasing and I had a great time and a great experience. All the staff is very heartwarming and professional thanks again for the hospitality First time leasing and I had a great time and a great experience. All the staff is very heartwarming and professional thanks again for the hospitality and help. More
by agoff0
Employees Worked With
Jack Bell, Andy Bell, Atlantis Asher
