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Campbell Ford
Niles, MI
1,968 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,968 reviews
December 27, 2018
A pleasant buying experience Not only was Erik very friendly, but he was also helpful in getting me fair prices on my trade in cars. He was willing to work with me on a couple o Not only was Erik very friendly, but he was also helpful in getting me fair prices on my trade in cars. He was willing to work with me on a couple of issues I had thought of a couple days after the sale. He went over and above, which was appreciated. I will be definitely recommending Campbell Ford and Erik Blad. More
by Sharron
December 21, 2018
Top notch customer service We had the pleasure to work with Daniel Marshall and he was nothing short of amazing. He went above and beyond to make sure we got all we needed and w We had the pleasure to work with Daniel Marshall and he was nothing short of amazing. He went above and beyond to make sure we got all we needed and wanted in our sale. He was so helpful in giving us the information we needed. He helped to make sure the trade-in deal and purchase of our new vehicle went smoothy and was fair. We couldnt be happier and will be sure to reccomend him and Campbell Ford without hesitation. More
by Srszyman
Employees Worked With
Dan Marshall
December 21, 2018
Great Dealership These folks made a large mistake when they quoted my price for vehicle. They honored their mistake and I now own the vehicle. very true to their word These folks made a large mistake when they quoted my price for vehicle. They honored their mistake and I now own the vehicle. very true to their word great to work with More
by Dan
Employees Worked With
December 17, 2018
Excellent We talked with Scott on Friday, he knew what we were looking for. When we arrived Saturday morning he had two vehicles ready for us to drive. We decid We talked with Scott on Friday, he knew what we were looking for. When we arrived Saturday morning he had two vehicles ready for us to drive. We decided on the one we wanted then it fairly easy from there on out.No back in forth on price, feel we got all the discounts except the Military . It says it’s for active only. I feel my husband served 40 years in the Army and should be able to qualify for it. Scott is a well versed in his knowledge of automobiles and a very easy person to deal with. Scott is friendly and as they used to say a real people person. More
by kbetz1974
Verified CustomerDecember 15, 2018
Excellent This was my 3rd vehicle I bought from Campbell’s. Always an easy and great experience! My next vehicle will definitely be purchased at Campbell Ford. This was my 3rd vehicle I bought from Campbell’s. Always an easy and great experience! My next vehicle will definitely be purchased at Campbell Ford. More
by SCOTTYV42
December 10, 2018
Professional, friendly, and helpful Eric was awesome. He really went above and beyond the call of duty. He is so professional and friendly. I enjoyed working with him. He took the time t Eric was awesome. He really went above and beyond the call of duty. He is so professional and friendly. I enjoyed working with him. He took the time to explain the new features of the Escape More
by CAROLSAXTON
December 10, 2018
Home Run With the Campbell team , it was a painless , and efficient transaction.They knocked it out of the park. Thanks for being on the ball. Great job. With the Campbell team , it was a painless , and efficient transaction.They knocked it out of the park. Thanks for being on the ball. Great job. More
by POPCANFISH
December 07, 2018
Great experience They were very helpful and were able to answer all my questions. They were nice and forth coming with informatation about the car and what needed to b They were very helpful and were able to answer all my questions. They were nice and forth coming with informatation about the car and what needed to be done More
by COLVIN105
December 07, 2018
My sweet ride! It was my first time buying my own car and I had a great experience. They showed me everything I needed to know about the new features cars have these It was my first time buying my own car and I had a great experience. They showed me everything I needed to know about the new features cars have these days. More
by alexbiggles4245
December 06, 2018
Great customer service by Erik We were in the market for a used vehicle. My husband had spotted the Ford Explorer in the lot. Within two hours it was ours! Erik Blad was a great sal We were in the market for a used vehicle. My husband had spotted the Ford Explorer in the lot. Within two hours it was ours! Erik Blad was a great salesman, did everything he could to get us into that car. The financial end went smoothly and we ended up very satisfied customers! More
by Loriandjerry
