
Campbell Ford
Niles, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,969 reviews
Oil change I gave a 5 star rating because of the friendly staff quickness of the service. Got me in right away because of a cancellation and explained the owne I gave a 5 star rating because of the friendly staff quickness of the service. Got me in right away because of a cancellation and explained the owner advantage rewards to me. Will definitely be using them again! More
2018 Ford EcoSport This is our 2nd purchase from Andy in less than 6 months! He was so patient, personable and easy to deal with that we had to go back. He never tried t This is our 2nd purchase from Andy in less than 6 months! He was so patient, personable and easy to deal with that we had to go back. He never tried to over sell us. He worked hard to make sure we received the best deal. We will definitely go back. More
Personal & Professional...Top Notch Team! I had been researching and shopping for cars on-line for a few months before deciding on a Ford Edge. After receiving the most personable and professi I had been researching and shopping for cars on-line for a few months before deciding on a Ford Edge. After receiving the most personable and professional service and support from Scott Mabry and Bill Fletcher, I am even more excited and confident about my new vehicle. They went the 'extra mile' to answer all my questions and take all the time I needed. I highly recommend Campbell Ford to anyone looking for a great car-buying experience! More
Professional Carl was the utmost professional throughout of purchase experience. He listened and was very helpful with any questions we had. Carl made this transa Carl was the utmost professional throughout of purchase experience. He listened and was very helpful with any questions we had. Carl made this transaction very enjoyable. More
Campbell Ford service Personnel very friendly and attentive to questions and concerns. Was able to make an appointment within a week, wait in house for service to be comple Personnel very friendly and attentive to questions and concerns. Was able to make an appointment within a week, wait in house for service to be completed and out in a timely manner. More
Quick Service! I was very pleasantly surprised that my car was done in just over 30 minutes. The projected service time had been 1 hour. I was even more pleasantly s I was very pleasantly surprised that my car was done in just over 30 minutes. The projected service time had been 1 hour. I was even more pleasantly surprised to learn that my service was free! I hadn't realized that after getting several oil changes there (I think 5), the next one is free! More
Not very productive Service department is great. Employees are friendly and very knowledgeable. Was not impressed with the sales side of the dealership. Given a car to Service department is great. Employees are friendly and very knowledgeable. Was not impressed with the sales side of the dealership. Given a car to test drive that NEVER should have been taken off the lot. More
Airbag Replacement Campbell arranged a rental car for me until my Lincoln airbag was replaced. When parts were available it took only 1 day to repair. I took it in and p Campbell arranged a rental car for me until my Lincoln airbag was replaced. When parts were available it took only 1 day to repair. I took it in and picked it up on the same day. The staff was very courteous and efficient. I will return in the future! More
Problem not fixed. Got my car back $1,100 later with new struts that I didn’t need and same problem I took the car in for in the first place. Got my car back $1,100 later with new struts that I didn’t need and same problem I took the car in for in the first place. More
Leasing a Fusion Scott was very patient and helpful in explaining the leasing process and finding the right vehicle for me. It all went very smoothly. After I lease Scott was very patient and helpful in explaining the leasing process and finding the right vehicle for me. It all went very smoothly. After I leased the Fusion, he took the time to show me the new features on the car. (My old car was a 2006, so almost everything was new to me.) More