Campbell Ford

oil change 2 hours to change oil is too long. They did fix an issue with the truck flaps, that took 5 minutes-including getting the part. (thank you for the fix) 2 hours to change oil is too long. They did fix an issue with the truck flaps, that took 5 minutes-including getting the part. (thank you for the fix) More

Leasing a Ford Edge Erik Blad was great to work with. He is very personable and patient. He was helpful in guiding us through decision making process of which vehicle to Erik Blad was great to work with. He is very personable and patient. He was helpful in guiding us through decision making process of which vehicle to choose and uncover some incentives that made it economically feasible to lease a Ford Edge. More

Scheduled service on my Fusion Service on my leased Fusion has always been very good and a pleasant experience. This was no exception. Service was performed in a very timely manner. Service on my leased Fusion has always been very good and a pleasant experience. This was no exception. Service was performed in a very timely manner. More

Probably won't return I made an APPOINTMENT on a Tuesday, for the upcoming Saturday morning at 8:00AM, for "The Works" (oil/filter change and tire rotation.) I arrived at 7 I made an APPOINTMENT on a Tuesday, for the upcoming Saturday morning at 8:00AM, for "The Works" (oil/filter change and tire rotation.) I arrived at 7:55AM, and got checked in promptly. While checking in, the Service people were talking to each other about which Techs were working that day (no one was there yet) and no one seemed to know. Rather than wait at the dealership, I went home, with the understanding that the service wouldn't take long, and they would call me when the work was completed. At 10:30 AM I called to get a status update, as I had not yet been called. I was told the work hadn't even started, since no Tech showed up that morning. I got a call 30 minutes later saying my vehicle was finished. When I picked it up, the repair sheet indicated they had "properly" inflated my tires to 32 PSI....they SHOULD have been 35 PSI (according to the sidewall AND the sticker on the door jamb.) I'm not real confident in Campbell's Service Dept. More

Pleasant Personnel were congenial and efficient. Made the experience of used car purchase palatable and not distasteful as is usually the case. Would recommend Personnel were congenial and efficient. Made the experience of used car purchase palatable and not distasteful as is usually the case. Would recommend to others. More

Overpriced underserviced I’ve been there at least 5 times now. Always costs more than anticipated; with an oil change won’t check engine sign without charging me an additiona I’ve been there at least 5 times now. Always costs more than anticipated; with an oil change won’t check engine sign without charging me an additional $120 to check it out. Didn’t look up past service (almost $3000) to be knowledgeable about what was going on with my Ford 350 Super Duty Diesel. More

My lease of my Ford F-150 was ending My Lease of a Ford F-150 was ending and Jason Z called a said he had a new Ford truck for me to lease for around the same payments but I told him a wa My Lease of a Ford F-150 was ending and Jason Z called a said he had a new Ford truck for me to lease for around the same payments but I told him a was looking for a transit van which so happens they had just got one back from a previous owner so I got a great deal. Definitely recommend Jason Z. More

Quick and easy They were easy to deal with for scheduling an appointment and the service was quick and did exactly what I asked to be done... Would recommend Campbe They were easy to deal with for scheduling an appointment and the service was quick and did exactly what I asked to be done... Would recommend Campbell's More

Thank you Scott We can not think Scott enough for all of the professional service and recommendations that he has given to not only my husband and I but my sister Bre We can not think Scott enough for all of the professional service and recommendations that he has given to not only my husband and I but my sister Brenda. Over the years Scott has helped Brenda make the right decisions on each of her new new vehicle purchases. She could not be happier with Scott Mabry and Campbell Lincoln Ford. More

Great Experience as Usual Made another purchase at Campbell Ford. This time I did a lease. Discovered this would be the best option to do given my circumstances. This was my Made another purchase at Campbell Ford. This time I did a lease. Discovered this would be the best option to do given my circumstances. This was my first lease I have ever done. Dan was very thorough on how it works. Answered my many questions. I decided this would be a better option than buying a used vehicle. They also had the one I liked in stock Always a good atmosphere at Campbell's, It was a pleasure working with Dan again. More