Campbell Ford

Great experience I had a great experience buying a car from Carl. He was very knowledgeable and professional. I would definitely come back whenever I am in the marke I had a great experience buying a car from Carl. He was very knowledgeable and professional. I would definitely come back whenever I am in the market for another vehicle. More

New Ford F-150 After signing all paperwork on a used truck a complication happened and we “unwind” the deal. However, Eric and I talked about other options so I ende After signing all paperwork on a used truck a complication happened and we “unwind” the deal. However, Eric and I talked about other options so I ended up trading in my current vehicle for a new Ford truck. More

Great experience Went here to get my daughter a newer used car, and get her out of the clunker she was in. The salesman, Scott Mabry, was great to work with and did th Went here to get my daughter a newer used car, and get her out of the clunker she was in. The salesman, Scott Mabry, was great to work with and did the best for her and her circumstances. Ended up that we got a better deal in a new car than a used car. Daughter is ecstatic with new Ford Focus! More

Jeff and his crew Service department always takes care of me. Hence The reason for always going to Campbell. I have been a Campbell Ford customer for over 10 years. Service department always takes care of me. Hence The reason for always going to Campbell. I have been a Campbell Ford customer for over 10 years. I have also purchased new and used cars at Campbell Ford. More

Lift gate hinge and A/C service Excellent parts and service departments The Parts Department verified and ordered the lift gate hinge and the Service Department installed it when w Excellent parts and service departments The Parts Department verified and ordered the lift gate hinge and the Service Department installed it when we brought our vehicle back for A/C service. Both departments have excellent personnel that truly care about their customers More

great experience After visiting a number of dealerships, I stopped in at Campbell Ford for a look. Having purchased a number of vehicles in my life, I have never owned After visiting a number of dealerships, I stopped in at Campbell Ford for a look. Having purchased a number of vehicles in my life, I have never owned a Ford. Even after I told the salesman, Erik Blad, that I was just looking, not ready to buy, he was so helpful and giving of his time with great follow up. Bottom line, he converted a life long Chevy fan. None of the other dealerships I visited have done any follow-ups, any call backs, nothing. It was like they wanted me to do all the work to find out why I should purchase their product over another brand. After several visits with Erik, he set up a test drive. I called him back and said I had decided to hold off from buying right now. He said he would keep in touch and he did. I bought the Ford Edge. Someone that was that helpful and worked that hard to win me over, I decided that's the guy I want to do business with! Thank you Eric Blad and thank you Campbell Ford. Thank you Erik Blad and thank you Campbell More

Nothing unexpected and everything as they promised. I had repairs done to a 2005 Buick. As promised,they discussed repairs necessary with me and were open to putting together a plan that I could make wo I had repairs done to a 2005 Buick. As promised,they discussed repairs necessary with me and were open to putting together a plan that I could make work. I drive a truck over the road and so needed accommodation's such as rides and a few days storage and they helped me with those things no problem. They did a good job, were customer focused, fair, and trustworthy. More

Great place We were interested in a certified used Expedition and found the one we purchased. It had all of the options we wanted and after test driving it, we a We were interested in a certified used Expedition and found the one we purchased. It had all of the options we wanted and after test driving it, we also found that it was in great shape with no blemishes. More

Transmission failure turns into multi-week ordeal Major transmission failure, 2 tow trucks bills, weeks in the shop, Unfortunately major body damage [rear passenger door, rear quarter panel and right Major transmission failure, 2 tow trucks bills, weeks in the shop, Unfortunately major body damage [rear passenger door, rear quarter panel and right rear rim] was done to my vehicle while at Campbell Ford, more weeks in the shop. The dealership was very forth-coming regarding this matter and provided a loaner vehicle. When I went to pick up the vehicle I found the paint color did not match, the door was leaking water, and the car was filthy and not prepped after weeks in the body shop. Campbell has given me a loaner which I appreciate. I am now on my third loaner. [C Max had a defective fuel fill neck (you can’t get gas out of leather shoes). The second had a “charging error, Service Rngine Now” warning.]. This was and is a perfect storm of things that can go wrong all stemming from a transmission failure on a 2012 Ford Focus. At this point I am out over $500, and I still do not have my vehicle, 6 weeks today. More