Campbell Ford

Had another great experience They squeezed me in and did a great job. I also got the chance to test drive the 2018 Echo Sport. Thank you Scott Mabry! They squeezed me in and did a great job. I also got the chance to test drive the 2018 Echo Sport. Thank you Scott Mabry! More

Purchasing a new used car Our salesman Scot Mabry was very knowledgeable and could explain the workings of our 2015 Ford Edge. He was very easy to work with and helped make th Our salesman Scot Mabry was very knowledgeable and could explain the workings of our 2015 Ford Edge. He was very easy to work with and helped make the transaction enjoyable. I would highly recommend Scot Mabry for your car needs. The business manager, Bill Fletcher made the sale very smooth and easy. I would highly recommend Campbell Ford in Niles, Michigan. More

No Bull Dealership Who would have thought that where my wife works there would be a discount. They do there best to keep the payments down where you need them. Good work Who would have thought that where my wife works there would be a discount. They do there best to keep the payments down where you need them. Good working with you Carl. We will be back in the future. More

Leased an new Ford Escape. Things went so smooth. I got everything tat I wanted on my car and more. The dealer ship was clean and nice. Worked well with my timing. Things went so smooth. I got everything tat I wanted on my car and more. The dealer ship was clean and nice. Worked well with my timing. More

Horrible Customer Service The customer service is appalling, to say the least. They sold me an extended warranty on my car back in 2014. I traded in my car a month ago and I wa The customer service is appalling, to say the least. They sold me an extended warranty on my car back in 2014. I traded in my car a month ago and I was told that I would be reimbursed for the extended warranty that I did not use and I only had to call Campbell Ford and provide my mileage on the car and they would issue a check to me- this was told to me by both the new dealership I was working with and Ford, when I called their 800 number. I have personally called Bill Fletcher at Campbell Ford 7 times and left 4 or 5 voicemails. I am being purposely avoided. My new dealership has called several times and talked to the owner and we are still dealing with this matter a month later with no resolution. I will never ever buy another vehicle from them again, and I would not recommend doing business with them unless you want to be given the runaround. They will gladly and easily sell you a car, but good luck if you need customer service after the initial service. More

Good people great car I am very happy with my "new to me" car. Scott is easy to get along with and worked hard to get me the best price. I am happy with the whole experienc I am very happy with my "new to me" car. Scott is easy to get along with and worked hard to get me the best price. I am happy with the whole experience and will look to Campbells in the future. More

I Got a New Car I Can Afford! Erik Blad worked diligently to make sure I got the best deal, the best car, & I was happy. ALL the staff treated me as a #1 priority. Erik Blad worked diligently to make sure I got the best deal, the best car, & I was happy. ALL the staff treated me as a #1 priority. More

We had a blast! I knew going in I was serious about buying a certain vehicle. I didn't know anyone there so I just walked in, the receptionist greeted me and called f I knew going in I was serious about buying a certain vehicle. I didn't know anyone there so I just walked in, the receptionist greeted me and called for a salesman. Dan asked me how he could help, I said I wanted to test drive a certain car. He quickly responded, grabbed the keys and we were off. He was extremely helpful and not pushy, we hit it off immediately. Got back as I had to get to work, told him to have it ready for pick up after 5 and he did and I love my new car. Dan was great and I definitely recommend him. The rest of the staff was great also, great group of people right there! More

ford focus 2018 scott mabry really went out of his way to make sure I was satisfied with the car I purchased, Mr. Mabry is the best sales person I have talked to in a scott mabry really went out of his way to make sure I was satisfied with the car I purchased, Mr. Mabry is the best sales person I have talked to in a long long time!... If I'm looking for another car in the future or know someone who is I won't hesitate to send them tom Scott.... More

great experience with good people my car was recently totaled from and accident, i needed new quickly, i dealt with scott, i told him what i needed in my car, what i wanted to pay, and my car was recently totaled from and accident, i needed new quickly, i dealt with scott, i told him what i needed in my car, what i wanted to pay, and which cars i was interested in, scott gave his advice on the cars i was interested and the pros and cons for what i was seeking in one, he also made sure i knew which one had the best deals and incentives going on. he let me go for a test drive, and i was sold, he got me exactly what i wanted. and at the price point lower than what i had been paying for a better car than i had been in. scott was very easy to work, clearly had great relationship with his co workers from the interaction i observed, and was polite and efficient. He was great during a very stressful time, and i will definitely be recommending him to others More