Campbell Ford

Dedicated care Was looking for newer, reliable vehicle for work and traveling to visit family. Eric was patient and thorough in finding the exact vehicle to meet my Was looking for newer, reliable vehicle for work and traveling to visit family. Eric was patient and thorough in finding the exact vehicle to meet my needs at a reasonable price! Sonce purchasing, the level of attention to detail and care has increased!! I'm so impressed and satisfied, something I typically never expect from a large dealership. I've found a home at Campbell Ford Lincoln and will be doing business for years and vehicles to come!! More

Great Service! Thank you Campbell Ford! Your team always provides timely service with outstanding attention to detail.. Appreciate all your hard workand considerati Thank you Campbell Ford! Your team always provides timely service with outstanding attention to detail.. Appreciate all your hard workand consideration of your customers. Cookies are always a hit! More

The perfect experiene Eric was eager to help us,attentive to our needs , willing to negotiate, and did not high pressure us in any way. He found us the perfect car that we Eric was eager to help us,attentive to our needs , willing to negotiate, and did not high pressure us in any way. He found us the perfect car that we wanted. More

New Car for Our Daughter After Deer Accident Our 17 year-old daughter had her car totaled by a deer after having it for only a year and a half. Serious bummer, but, thankfully, she was unharmed. Our 17 year-old daughter had her car totaled by a deer after having it for only a year and a half. Serious bummer, but, thankfully, she was unharmed. We had a very quick turnaround to find her another vehicle after the insurance company told us they were totaling it. We were on our way to another dealership to browse when I remembered Campbell and turned around just to see if they might have something. Erik greeted us and established a rapport right away. I told him our situation and the price range we wanted to stay in and he immediately remembered a Mazda 6 that had come in recently. We drove it and our daughter fell in love almost immediately. We didn't make a deal then, but kept it in mind to discuss later. We looked at another car (different make) which was nearly identical in mileage and amenities and really struggled to decide which would be better. We went back to Campbell the next day and Erik worked with the manager to get us into the Mazda at our price point. Our daughter has had her new car for two days now and adores it. As parents, we feel we put her into a safe, nice-looking car that will, hopefully, last her for a few years at a price we could afford. Thanks to Erik and Campbell for making our buying experience a great one! More

Pre-owned Lincoln. Evan was very friendly and knew everything about the MKX. He answered every question I had and made me feel very comfortable with my purchase. Evan was very friendly and knew everything about the MKX. He answered every question I had and made me feel very comfortable with my purchase. More

Jeff has made a positive impact on the service department. Jeff has made a positive impact on the service department since he started at Campbell. It only takes him minutes, not hours, to tell us if the item Jeff has made a positive impact on the service department since he started at Campbell. It only takes him minutes, not hours, to tell us if the item to be serviced is covered under warranty. He alerts us to factory recalls that pop up on our vin number. He is working hard to streamline the appointment process. My husband is a very fussy person and he actually enjoys calling Campbell’s service department to schedule oil changes and mileage checks. More

No longer happy Needed a tire fixed, brand new tire, screw in about 2 inches from the sidewall. Guy changing tire said couldn't be fixed, screw to close to sidewall. Needed a tire fixed, brand new tire, screw in about 2 inches from the sidewall. Guy changing tire said couldn't be fixed, screw to close to sidewall. Don't believe him. Sold us another tire . Was there 3 hours, car sat out front for over an hour after it was done because the guy writing up the bill didn't know what he was doing. I also am not happy with the salesman I have bought the last three cars from. More

Great deal Carl was very helpful and answered all of my questions. He helped me stay within my budget and made it quick and easy. Great experience Carl was very helpful and answered all of my questions. He helped me stay within my budget and made it quick and easy. Great experience More

Body shop Campbell Ford was very professional when I took my car into the body shop. They worked together with my insurance co Progressive and with enterprise c Campbell Ford was very professional when I took my car into the body shop. They worked together with my insurance co Progressive and with enterprise car rental.I was able to drop my car off and have enterprise waiting for me.... I was very impressed More

3 * for an alignment I will be bringing my Lincoln MKX in tomorrow for the third time for an alignment that you guys cannot get right. I'm driving and talking on my phone I will be bringing my Lincoln MKX in tomorrow for the third time for an alignment that you guys cannot get right. I'm driving and talking on my phone as I'm talking to you I'm holding the steering wheel to the right the entire time when I hold the steering wheel straight I am in the other lane. I got tires on my truck from Discount Tire they did an alignment for wheel alignment 0 problems I take my Lincoln MKX to a Lincoln dealer for an alignment free f****** times and can't get it right. Unbelievable nobody test drove this car if they did and how the steering wheel straight they would have found that the car goes in the the next Lane so tomorrow I'll be riding with your master mechanic and your manager of the service department and we'll take this car for a ride and they can see exactly what is wrong with a vehicle I am not a guitar expert but I do know that I'm supposed to be holding a steering wheel straight when I hold a steering wheel straight I turn left you guys got to get your s*** together you are 5 minutes away from my house and I want to buy a car from Campbell Ford but I cannot trust the service department that left lug nuts off my car and can't even align a vehicle I did alignments back when I was a kid and I don't know if somebody's learning on the numbers that are on my computer print out because it is all in the green and everything looks okay but putting the steering wheel straight I turn left More