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Campbell Ford
Niles, MI
2,052 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,052 reviews
March 15, 2018
Responsive and comprehensive customer service I've had a very favorable experience with Campbell Ford, particularly with Bill Fletcher and Jason Ziesmer. They're responsive, thorough, attentive to I've had a very favorable experience with Campbell Ford, particularly with Bill Fletcher and Jason Ziesmer. They're responsive, thorough, attentive to details and deliver on their promise. More
by RIZWAN.QURAISHI
Verified Customer
March 15, 2018
Oil change - was fine Was told I need brakes, quoted just under $1000 Got it done at another service shop for $350 less. Your prices are high. Other than that we have Was told I need brakes, quoted just under $1000 Got it done at another service shop for $350 less. Your prices are high. Other than that we have never had any problems More
by DMARIEA67
Employees Worked With
Jeff Wiginton
March 15, 2018
Service at Campbell Ford Jeff and the rest of the staff in the service department are always friendly and helpful with any questions or concerns I have about service needs of Jeff and the rest of the staff in the service department are always friendly and helpful with any questions or concerns I have about service needs of my vehicles. More
by Rocker75
Employees Worked With
Jeff Wiginton
March 15, 2018
Great Experience I haven’t purchased a car in about 10 years it’s always a long drawn out process. My purchase went fast Dan my salesman was informative, professiona I haven’t purchased a car in about 10 years it’s always a long drawn out process. My purchase went fast Dan my salesman was informative, professional and has been in contact after the sale. I appreciate that. I would totally recommend Dan and Campbell Ford. More
by TERI.SZILAGYI
March 15, 2018
I could not get thru by phone or internet for appointment I did talk with “Service Mgr”. He seemed glad I called to report the disconnection on scheduling. Once I was there no problem getting (brake light) r I did talk with “Service Mgr”. He seemed glad I called to report the disconnection on scheduling. Once I was there no problem getting (brake light) replaces. More
by JIMPEGMARKLE
March 14, 2018
Helpful Eric was helpful and informative. He helped pass the time while we waited (4 hours). Very happy with my vehicle. Love the free car washes. Eric was helpful and informative. He helped pass the time while we waited (4 hours). Very happy with my vehicle. Love the free car washes. More
by NATALIECOOPER0616
March 14, 2018
This is my 4th Ford purchased at Campbell's This is my 4th Ford purchased from Campbell Ford since switching from Chevy in 2002 and my 2nd from Salesman Carl Gilbert in a little more than two ye This is my 4th Ford purchased from Campbell Ford since switching from Chevy in 2002 and my 2nd from Salesman Carl Gilbert in a little more than two years. I feel I've always received a good deal and value both with a Trade-in and without. The staff members we dealt with were happy and helpful. Carl was very helpful and patient with both our purchases from him. He is also quite thorough when explaining and comparing different car model options as well as their operation. I highly recommend Carl Gilbert to help you choose a vehicle. New or used I would recommend buying your next car from Campbell Ford! More
by E.Zellmer
March 14, 2018
Best experience ever Instead of trying to make. "Sale" my salesperson was listening to my needs and what I wanted. This was a better experience then when I bought from Instead of trying to make. "Sale" my salesperson was listening to my needs and what I wanted. This was a better experience then when I bought from one of the big sales where they bring sales people in from all over Carl Gilbert was th e best. More
by KDKIMBRELL
March 14, 2018
Great service, everything done on-time as promised. Melissa is always great to work with. Great service, everything done on-time as promised. Great service, everything done on-time as promised. G Melissa is always great to work with. Great service, everything done on-time as promised. Great service, everything done on-time as promised. Great service, everything done on-time as promised. More
by BARUTHMJ
Employees Worked With
Melissa Mosier
March 14, 2018
New truck Jason was great to work with. Made sure I got what I was looking for for the price I wanted to pay. Would recommend Jason and Campbell Ford if you a Jason was great to work with. Made sure I got what I was looking for for the price I wanted to pay. Would recommend Jason and Campbell Ford if you are looking for a new or used car. Coffee is great to. More
by RONGEER
Employees Worked With
