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Campbell Ford
Niles, MI
2,680 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,680 reviews
April 05, 2021
Jason, my Salesman, is AWESOME! This is the 3rd car that I have gotten from him/Campbell Ford. Each time he has found the best vehicle and deals to fit my wants and needs. I have no problem recommending t I have gotten from him/Campbell Ford. Each time he has found the best vehicle and deals to fit my wants and needs. I have no problem recommending them to anyone that asks. More
by TUALOU13
Verified CustomerEmployees Worked With
April 05, 2021
The demo went well. Nice facility and choices available. Has the feel of quality and trust. Our choice of car was detailed very well and looked as good as possible. Has the feel of quality and trust. Our choice of car was detailed very well and looked as good as possible. More
by MBudd
Employees Worked With
April 03, 2021
Erik was amazing, listened to what I wanted and found me exactly that! He made the process smooth and easy and didn’t make me feel pressured. I also really appreciated his patience working with me on a paym exactly that! He made the process smooth and easy and didn’t make me feel pressured. I also really appreciated his patience working with me on a payment and getting things where I needed them to be More
by MAZZ6213
Employees Worked With
April 01, 2021
Great deal on new car with no high pressure sales or gimmicks. Everyone is very professional and friendly. My family has purchased 7 new cars there in last 6 years. We will be back. gimmicks. Everyone is very professional and friendly. My family has purchased 7 new cars there in last 6 years. We will be back. More
by RLSCHULZ0
March 31, 2021
a very satisfying experience, sales people were very informative and helpful especialy Scott Mabry, our salesman. A pleasure doing business with Campbell ford, Thank you. informative and helpful especialy Scott Mabry, our salesman. A pleasure doing business with Campbell ford, Thank you. More
by thewags6866
March 31, 2021
Friendly and easy to work with.Worked hard to make the Friendly and easy to work with. Worked hard to make the best deal for my budget and get what I wanted. I will always recommend Campbell Ford Niles a Friendly and easy to work with. Worked hard to make the best deal for my budget and get what I wanted. I will always recommend Campbell Ford Niles and Scott to friends and family. More
by rhondarankel
March 26, 2021
I would recommend this dealership to anyone! The staff is very nice and they work to get you the best deal possible for your situation. very nice and they work to get you the best deal possible for your situation. More
by MANDRCOFFEE
March 18, 2021
I love Campbell ford it was a great experience Bill Cammett my sales professional was outstanding top notch one of the best hope to buy more quality cars from Campbell Ford in the future . Cammett my sales professional was outstanding top notch one of the best hope to buy more quality cars from Campbell Ford in the future . More
by Robert wynegar
March 16, 2021
Bill was excellent to work with, he is easy going and very respectful of our time. He answered each of our questions quickly and effectively. He found the exact car we were looking for and brought it to very respectful of our time. He answered each of our questions quickly and effectively. He found the exact car we were looking for and brought it to Campbell Ford for us. When we went to sing for the vehicle, we not only signed paperwork, but also we’re given a tour of the car, had help connecting our cell phones all in about ONE hour!! I would highly recommend Bill Cammett and Campbell Ford for your next vehicle. More
by TS
Employees Worked With
Bill Cammett
March 12, 2021
Initial customer service was superb. The team stayed late on a weekday to finalize all my paperwork so that I could drive off in my new vehicle that day. The next day, the vehicle leaked all the oil from the on a weekday to finalize all my paperwork so that I could drive off in my new vehicle that day. The next day, the vehicle leaked all the oil from the engine due to the fact that they did not put the drain plug on properly. 5 months later I noticed there was damage on the top of the vehicle that caused rust to the frame. This was not called out during the sale of the vehicle and photos of the day of sale confirm that the damage was done prior to my purchase. I called the dealer and kindly asked them to repair and was told it wasn’t their problem since it was so far from purchase. I have purchased 2 vehicles from this dealership and because of their ignorance, incompetence and intensely poor customer service, they will no longer see any business from me. Very disappointed... More
by Jeep
