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Campbell Ford
Niles, MI
2,582 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,582 reviews
October 16, 2025
I Can really get used to this mobile mechanic service. It’s super convenient. Zach was courteous, super chill and knowledgeable. Thank you. It’s super convenient. Zach was courteous, super chill and knowledgeable. Thank you. More
by Mario Zarantenello
Verified Customer
October 16, 2025
An amazing service, the convenience of them coming to you is really nice, will absolutely use again in the future is really nice, will absolutely use again in the future More
by NICK.PALMER
Employees Worked With
Other Employees :
Vincent Hernandez, Gene Dittenber
October 15, 2025
Mr. Vincent was wonderful and consistently communicated every step of the way with our repair for our vehicle. He should be recognized for his hard work of going above and beyond! every step of the way with our repair for our vehicle. He should be recognized for his hard work of going above and beyond! More
by ZEBADA.MURIU
October 14, 2025
I’ve had a mobile unit come out twice to do recalls. I was offended when it was suggested that we had rodents damage to my Bronco. I took it to our regular mechanic and there was zero rodent damage. It I was offended when it was suggested that we had rodents damage to my Bronco. I took it to our regular mechanic and there was zero rodent damage. It put up an error code that suggested the old battery shorted out the battery and of course we did not have to pay for an inspection as I was told ford would need to do. Instead our mechanic has earned our trust and business and will be replacing our blower. Also the settings were changed on the Bronco and that was draining the battery. Our mechanic had our settings documented. And it matches a previous mechanic notes… I had to get it reset to our settings. Sadly we’re not going to trust ford to service our vehicle at least in this area. Niles and Dowagiac get poor ratings from us. So please don’t bother recommending them come out again. We had Moe and Cody (I’m not sure if the second name is correct) and Cody was the one who suggested the rodent damage. I expect my vehicle to be in at least as good as the condition it as in prior or better, opting to charge me for messing up my vehicle is not a way to earn my trust and business. I have all of this documented, so please do not insult me. Oh and our mechanic is a certified Ford mechanic, so he can do any further recalls. Have a nice day. More
by George of the jungle
October 13, 2025
We are very happy with the purchase of our 2025 ford bronco sport. Katelin was able to locate a baby blue sport from another dealership and add the features that we wanted in a timely manner. Thank you bronco sport. Katelin was able to locate a baby blue sport from another dealership and add the features that we wanted in a timely manner. Thank you!! More
by Cheryl
October 12, 2025
From the time I called to after they fixed my car, I got the royal treatment, a young lady took me home and then picked me back up, Every person I saw treated me extremely well, you will have my business fo the royal treatment, a young lady took me home and then picked me back up, Every person I saw treated me extremely well, you will have my business for sure More
by johooverx1
Employees Worked With
Vincent Hernandez, Vincent Hernandez
October 09, 2025
The mobile service department consistently delivers exceptional results, demonstrating strong professionalism, reliable work ethics, and positive attitudes. exceptional results, demonstrating strong professionalism, reliable work ethics, and positive attitudes. More
by mriggs112
Employees Worked With
October 04, 2025
Mobile service is very convenient. Good service. Extra words are needed to meet 15 word minimum for review Good service. Extra words are needed to meet 15 word minimum for review More
by wheffelfinger
Employees Worked With
October 04, 2025
We were looking to replace our 2014 Escape , our son-in-law saw the 2022 Escape at Campbell. We were greeted by Ronnie Bogle upon arrival, found the car and negotiated a deal. Looking forward to fu son-in-law saw the 2022 Escape at Campbell. We were greeted by Ronnie Bogle upon arrival, found the car and negotiated a deal. Looking forward to future contact with Campbell Ford. More
by sue.nilson
October 04, 2025
Everything was good as usual, but you didn’t rotate my tires as expected. I was told they’re getting older and will need to be replaced within the next few maintenance schedules, so I’m curious why they w tires as expected. I was told they’re getting older and will need to be replaced within the next few maintenance schedules, so I’m curious why they wouldn’t have been rotated anyway when I was told it’s part of routine maintenance. More
by DAVIDBEAS64
Employees Worked With
