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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,500 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,500 reviews

July 25, 2025

Fantastic experience from calling the service office to the technician’s timeliness and quality of work. More

by MGreve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

July 25, 2025

I dropped my car off Sunday evening, which is so easy and convenient. Got a call the next morning giving me an update and asking permission to fix something that i did not bring the car in for. I appreciated More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

July 24, 2025

I would purchase a vehicle from these guys again! Very pleasant buying expirence. Highly highly recommend cody! More

by silvermist509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

July 24, 2025

The "Works" service was done timely and properly and was complete in 45 minutes wait time. Unfortunately, after that the service manager asked if I would like to have the vehicle washed to which I replied More

by MFRAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Campbell Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 24, 2025

I had a great experience working with Ronnie Bogle when purchasing my truck. He was professional, knowledgeable, and made the process smooth from start to finish. He answered all my questions and made sure More

by Holliday1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Bogle
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Jul 24, 2025 -

Campbell Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Campbell Ford!

July 23, 2025

They got my car in and out. Charging station Light hasn't came back on since More

by LEENO
Recommend Dealer
Yes
Employees Worked With
Colin Daly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
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Jul 23, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

July 23, 2025

On time, actually early. Mike was a great guy And check the items. A nice service. More

by jamt96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 22, 2025

Professional and courteous staff. Handled my needs very well and inna timely matter. Would definitely recommend Campbell Ford for your service needs. More

by STEVEFREDERICK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez, Gene Dittenber
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Jul 23, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

July 22, 2025

It was a wonderful experience I received when I was there and the time I received my truck More

by keni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Bogle
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Jul 22, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

July 21, 2025

I had a great experience purchasing a used vehicle from Campbell Ford. Definitely recommend checking them out. If you go, ask for Ronnie in sales! More

by Matt & Cathy
Recommend Dealer
Yes
Employees Worked With
Ronnie Bogle
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Jul 21, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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