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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,582 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,582 reviews

June 29, 2025

The work they quoted was done in a timely manner and was done as expected, the staff was very pleasant. More

by BeckyHartline71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sigman
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Jun 29, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 29, 2025

They are professional and always do a good job. Went in for a tire check, they found a nail and fixed it and even washed my vehicle! Had some questions about software updates and my navigation syst More

by NANCYCMJ0353
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 28, 2025

Campbell Ford makes getting my vehicle serviced so convenient by coming to me either to work in my car or picking it up. More

by bamber.jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
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Jun 28, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

June 27, 2025

Easy to work with. Came to our house to work on the th recall we had, which was real convenient. More

by BSUMO40.BN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

June 27, 2025

Sent my car in to get an oil change and tire rotation or at least that’s what the paperwork says. I got the truck back and the tires weren’t rotated…… so I called the service department twice and never got More

by CESAR.SALINAS0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Daly
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Campbell Ford responded

Providing a positive experience is our top priority, Cesar, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 26, 2025

We LOVE the mobile service option! We have used it twice, and it was very easy More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

June 26, 2025

The salesman was very helpful in showing the vehicle while answering all my questions. This was the first hybrid vehicle that I have driven, so Ronnie explained all the controls and allowed me to learn More

by lipinki20
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Blad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Bogle
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Jun 26, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

June 25, 2025

Jason is excellent to work with. He has been working with our family business fleet for years. He is professional, experienced, and trustworthy. More

by beekeiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Campbell Ford responded

Thank you so much for choosing Campbell Ford! Please let us know if we can be of any more assistance.

June 25, 2025

I have purchase over 10 trucks from them and every time I have been treated great I would highly recommend them to any. More

by Keiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Campbell Ford responded

Here at Campbell Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 24, 2025

Great communication and service was prompt and great. They took care of me as soon as Pulled up and I waited for about 15 minutes, and I was out the door. More

by cbrown65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez, Gene Dittenber
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Jun 24, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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