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Campbell Ford - Service Center

Niles, MI

4.6
772 Reviews
Call Service Center (269) 684-8300

772 Reviews of Campbell Ford - Service Center

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March 29, 2025

Very thoughtful and courteous. Giving me a ride home after dropping off my car was a plus! More

by lfletcher11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

March 29, 2025

This is the most pleasant dealership that I have experienced. The service manager, Vincent, was wonderful. I highly recommend Campbell Ford. More

by lopinslow10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 28, 2025

Service manager very helpful. Treated my problems seriously. Do Not no what else today at this point. More

by na13
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 28, 2025

Friendly and knowledgeable staff, have accommodated my needs for service. Picked up my car and returned it More

by HUFFMANBONNIE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 28, 2025

Tech was very professional and friendly. If I need any other service done will definitely call Campbell Ford! More

by BLK4662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

March 28, 2025

Quick and so easy. They came right to my house. He was done in about 15 minutes More

by LS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 27, 2025

Overall, I was very pleased with Campbell Ford. Since I only needed an oil change, I tried to get an appointment for the mobile service. I went online to schedule, and shortly after I did, I got a More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

March 27, 2025

Very knowledgeable and prompt technician. We appreciate the friendly communication and ease of appointment scheduling! More

by CHCOBLE95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

March 27, 2025

Timely, cost effective, convenient. Overall very pleased with Campbell Ford. Technician was very good to work with. More

by JOHNMEFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

March 26, 2025

On site warranty work. prompt, efficient. Highly recommended their service department. Thank you very much. More

by WVALLERAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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