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Campbell Ford - Service Center

Niles, MI

4.6
772 Reviews
Call Service Center (269) 684-8300

772 Reviews of Campbell Ford - Service Center

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March 26, 2025

Isiah was early and very knowledgeable of what service he was providing. Will use again More

by R.SHANE.REEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ishiah
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Mar 27, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

March 24, 2025

On time very knowledgeable didn't waste time and very pleasant man to talk to More

by bluefr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austin, Vincent, and our team met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

March 23, 2025

This place is the greatest. If you need any service I have found it to be the best. On top of that the office staff cannot be beat. I say give them a try, Tim Parker More

by tPparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Campbell Ford responded

Tim, Thanks for sharing your experience with Campbell Ford. Vincent and our team appreciate your business and hope to see you again soon!

March 22, 2025

My experience was great! Austin followed up with me and took care of everything I needed! Thanks! More

by apk73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear that Austin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2025

Fast service and communication was great. The work that was done in my car was phenomenal. I was also given a loaner car which they didn’t have to do. More

by TUESTAMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 21, 2025

Simple oil change, nothing fancy. But they gave me an expected time and were on point. It's a little thing but greatly appreciated. More

by JonJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Campbell Ford responded

Thank you so much, Jon, for your kind words, and for taking the time to leave us this wonderful feedback!

March 21, 2025

The oil change was good. For them to check the Battery it takes three hours. Thought there would be a better way to check if your battery is good without it taking three hour More

by Hank1428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Campbell Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 21, 2025

Very happy with the service my car received. Moe did an excellent job. Very professional and knowledgeable. More

by HAJNALKALYONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
Report | Print
Mar 24, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Moe here at Campbell Ford. We appreciate your business and hope to see you again soon!

March 21, 2025

The mobile repair service was on time and friendly. And the recall was performed in a timely manner. Would highly recommend there services at Campbell Ford! More

by POZIWILKOMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Campbell Ford responded

Mike, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 20, 2025

Vince and Alex Bledsoe in service are great! Speedy response and very knowledgeable on what services they recommended. More

by JONAHLDOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bledsoe
Report | Print
Mar 21, 2025 -

Campbell Ford responded

It has been a pleasure serving you, Jonah. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

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