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Campbell Ford - Service Center

Niles, MI

4.6
757 Reviews
Today: 7:30 AM - 5:30 PM Closed Now
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757 Reviews of Campbell Ford - Service Center

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June 06, 2025

Great time with Service impressed with their intelligence and quick implementation on Service with my Lincoln Corsair More

by JUSTICE_R
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
Jun 06, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

June 05, 2025

Service was actually ahead of schedule. Technician was courteous, efficient and professional. Service was completed as promised. More

by HOPALOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 04, 2025

They was able to help me with my issue an amazing team at Campbell Ford More

by FRANCOIGOR671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jun 04, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

June 03, 2025

Not welcoming. No interaction with sakes while sitting in the lobby for 90 minutes. Highly unusual. More

by DUANENELSON525
Recommend Dealer
Yes
Employees Worked With
Gene Dittenber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Dittenber
Jun 04, 2025 -

Campbell Ford responded

Duane, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 01, 2025

The mobile oil change went very well and I would probably use the service again. More

by TRACY.KNEPPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

May 30, 2025

These guys drove all the way from Niles to Kalamazoo to do my recall. Arrived on time. Great communication. More

by TRWB.DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 30, 2025

Courteous and professional. Really like the pick up service. Service writers are good about contacting you and keeping you j in formed. Great experience, and I will continue us More

by CARLDALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 30, 2025

Very happy with the technician and the work. he did . He went above and beyond to service the truck and did everything he could to make sure it was working properly. More

by RVANDYKE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izaiyah R.
May 30, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 29, 2025

Scheduling my recall fix was extremely easy and they promptly came to house to fix the issue. More

by MARCUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

May 29, 2025

Colin and his team did an absolute great job with my car and gave my car the best care!! More

by Rosemary.ram2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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