Candy Ford Inc.

We had all the service for our 2010 Escape serviced at Candy Ford until we replaced it with a 2017 Escape. We also had our 2017 Escape serviced there. The customer service was always exceptional. However Candy Ford until we replaced it with a 2017 Escape. We also had our 2017 Escape serviced there. The customer service was always exceptional. However, over the last 18 months having the 'Works' completed 3 times, I discovered with all 3 oil changes it was a quart or more low of fresh oil each time. This concerns me for obvious reasons. I did contact the new Service Mgr Dennis this last time to inform him of my concern. He apologized and thanked me for letting him know. He said he would look into a possible issue with the oil dispenser. More

Efficient and good service. Staff was polite and helpful. Some what easy to make appointment on line. Staff was polite and helpful. Some what easy to make appointment on line. More

I was there 2 hours for an oil change. I arrived at 7:25 and the oil change was not completed until 9:30. No one was in front of me for an oil change. I arrived at 7:25 and the oil change was not completed until 9:30. No one was in front of me for an oil change. More

Always a great experience working with the folks at Candy Ford. I highly recommend this dealership. Ford. I highly recommend this dealership. More

Candy Ford service and parts has provided me with dedicated and high quality service for over 25 years. My current Ford has over 200,000 miles and along with my recent repairs Candy service has kept dedicated and high quality service for over 25 years. My current Ford has over 200,000 miles and along with my recent repairs Candy service has kept this trusty wheels rolling along in tip-top shape. More

The staff is friendly and knowledgeable about their business. I appreciate the consideration of making appointments as fair as possible to every day life and the feedback given for service business. I appreciate the consideration of making appointments as fair as possible to every day life and the feedback given for service More

Great organization. Friendly, knowledgeable, and honest. I will return for all my Ford related business! Friendly, knowledgeable, and honest. I will return for all my Ford related business! More

I find this dealership to have one of the most helpful, professional service departments I've ever dealt with. Always friendly, prompt and more than willing to answer questions. I trust them completely. professional service departments I've ever dealt with. Always friendly, prompt and more than willing to answer questions. I trust them completely. More

I appreciate the personal attention you can only get at a small-town dealer like Candy Ford in Charlotte small-town dealer like Candy Ford in Charlotte More

I don't like to write reviews, so one, two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen five six seven eight nine ten eleven twelve thirteen fourteen fifteen More