
Candy Ford Inc.
Charlotte, MI
Filter Reviews by Keyword
By Type
728 Reviews of Candy Ford Inc.
Love this dealership and the wonderful response to any and all of the issues I may raise regarding the purchases I have made over the years. I drive all the way down to Charlotte (my former hometown) to m and all of the issues I may raise regarding the purchases I have made over the years. I drive all the way down to Charlotte (my former hometown) to meet with my brother and he delivers me exactly what I want in a new car - except this one is not red;-( tho beautiful in it's own silvery-right;-) More
Always greeted with a Smile and "How can I help you". My family likes to keep our Cars service & Car buying Local, because all of the Candy Ford staff treats you like family. Making the appointment thru My family likes to keep our Cars service & Car buying Local, because all of the Candy Ford staff treats you like family. Making the appointment thru the Ford pass app, you pick the Day & Time that is convenient to your schedule, absolutely Wonderful!!! More
was treated great, service was quick. Gave 3 star because they put too much oil in my 2021 f-150 & used the wrong weight oil. they also said me tire pressure was set at 35 when all 4 were Gave 3 star because they put too much oil in my 2021 f-150 & used the wrong weight oil. they also said me tire pressure was set at 35 when all 4 were well over that. The service manager responded with a phone call to apologize & refunded the cost. This was my 1st time here & because of the fair treatment of the mistake, I will give them another chance. More
You know everybody can't be perfect ALL the time, but Candy Ford's Service Department is close to that all the time, Jason and Todd are great to work with, and try to keep me happy, even though I am a P. Candy Ford's Service Department is close to that all the time, Jason and Todd are great to work with, and try to keep me happy, even though I am a P.I.T.A. sometimes. More
Top notch customer service. The job was done quickly and I had the convenience of getting a ride from customer service to pick my vehicle up. That’s awesome customer care. Thank The job was done quickly and I had the convenience of getting a ride from customer service to pick my vehicle up. That’s awesome customer care. Thank you More
Excellent, courteous service. John Newland and John Dykstra made the transaction easy. Would highly recommend Candy Ford John Newland and John Dykstra made the transaction easy. Would highly recommend Candy Ford More
The staff at Candy Ford from the salesman to the service and body shop are the BEST.. I wouldn’t take my 3 Ford vehicles anywhere else..Keep up the great work you guys do! and body shop are the BEST.. I wouldn’t take my 3 Ford vehicles anywhere else..Keep up the great work you guys do! More
I think the dealer has change from being customer friendly, I picked up my husband SUV on Monday, when to the cashier to pay, she asked if I had my keys, i said no, i was here to pick up the car, aft friendly, I picked up my husband SUV on Monday, when to the cashier to pay, she asked if I had my keys, i said no, i was here to pick up the car, after doing the transaction, she put the key fob on the counter and said have a nice day. It took me 5 mins to find his SUV because it way in the back of the lot. I was asked by a salesman if he wanted to get the SUV, but I was so pissed I just walked out. If it was just me I would find another dealer to go to. More