I went to my hometown of Vicksburg to visit family and find a car. I ended up buying a 1994 Honda Del Sol in Luling, Louisiana. Little did i know that this car had been treated cheaply and desperately needed some TLC.
They had already fixed my 2004 Honda Pilot that needed a new transmission sensor. They gave me a very fair price on it and the service was done excellently and in a short amount of time (overnight done by 9am next morning) So i decided to take my new bright yellow Del Sol there to get inspected for service needed.
Sean is the service representative, as soon as i got out of the car he was standing right there to assist me, we went up and down the car and i told him of all the issues i knew it had, he then took the keys and got to work on the inspection. I knew the car needed some service but not this much. It needed a tune up, timing belt service, new a/c compressor, transmission service, and so many other things. He quoted me the price, ( which i will nit disclose, but it was definitely fair) and said to get the job done.
In 3 days he called me back and said she was ready to go. I got there and they had even done a full detail cleaning for free. He also showed me all the EXTRA parts he replaced like my power steering pulley. As he explained it to me I realized he had given me nearly $600 worth of extra parts and labor for free. Even when it came to pay and my bank account had accrued an unforeseen charge, Sean adjusted the price again to where it fit the amount I had.
My experience there was like no other mechanic shop ever, and this was a dealership!! I got quality Honda parts and service for a price FAR lower than any other dealership OR private shop.
Customer service isin their blood. They listened to everything i had to say, they called to make sure the service was done right, they gave me freebies and adjusted their prices to fit my budget.
You will not find any other dealership or shop as honest, fair, and kind-hearted as Vicksburg Honda. These are noble men doing quality service and deserve every word of this review and I will recommend them to anyone I see.