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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,693 Reviews

4,694 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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August 16, 2024

Nice and pleasant staff. Oil change was quick and setting was comfortable. Thank you and God bless More

by CHARLESORPHAN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2024

Water pump replaced on Ram 1500. Service didn’t verify replacement or check it. I drove away smelled coolant . Found service hadn’t connected lower radiator hose. Terrible service do More

by gpf4155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Collazo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Jopke, Alex Barroso, Taylor Schwinn, Ben Panariello
Aug 16, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Gpf4155" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 15, 2024

On point with service no unnecessary paper work and gave me accurate time frame for my car to be complete More

by Bentley1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentin Burgess
Aug 16, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 14, 2024

I have been using your establishment since moving to Cape Coral and I have ALWAYS been pleased with the service and dealing with the personnel. I will most certainly continue using your services. More

by jackpat302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Tolson, Thomas Jopke
Aug 15, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 14, 2024

I dropped the 2021 Rubicon off for a factory recall on the clutch. The parts were replaced and got the jeep back the same day. Everything went freat with the service. More

by ray_mark70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
Aug 15, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 14, 2024

Alex was great! Service and customer service was great! Thank you. Quick fix and good communication. More

by liam.mckee7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
Aug 15, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 14, 2024

Bought my car from the dealership and was really disappointed, it has issues and Taylor is the only reason why I keep coming back. Everyone else there needs to take a lesson from Taylor on customer More

by Casco2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
You don’t want my answers, Taylor Schwinn
Aug 15, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

August 13, 2024

Taylor was very informative, helpful, and considerate. Understood my car problem and helped me out the very next day More

by emanuel0895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
Aug 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 13, 2024

My visit took no longer than necessary. The waiting area was pleasant, Mike Castori was extremely helpful, explained things well, and made sure I was confortable with the price of repairs More

by rnschimmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

rnschimmel responded

Mike Castori did a great job looking after me while I was there. He was genuinely concerned that the service costs were explained clearly and weren't a surprise. I will contact him before my next service so I know he's there to help me.

Aug 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 13, 2024

Daniel and Dorian were great in assisting me and made sure all my needs were met when purchasing my vehicle. More

by SAVOLAOLIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorian 5 stars , Daniel 5 stars
Aug 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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