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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,987 Reviews
Call Service Center (239) 500-0000

4,987 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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October 24, 2024

These days it's comforting to find a business that meets general expectations. With somebody like Mike Castori in the Service Department, Cape Chrysler is able to provide excellence and exceed your expectat More

by dkeating2596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 24, 2024

Great customer care, would recommend to anyone looking for a car. Fast service as well. More

by Kevinturnbull100789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 24, 2024

Great service reps and employees. Was convenient to be able to communicate through text. Have had good experiences with service, would consider using again. More

by robviera711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, young girl in service outside
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Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 23, 2024

My service person , Lisa, was very attentive and helpful . They were able to get my list done and my trucks recalls. Thanks, JP. More

by jpresdesinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 23, 2024

Does not care about the customer only how much money they can scam out of you. High pressure tactics with poor customer service. More

by ron_wiederholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quentin Burgess
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Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Ron. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 23, 2024

This dealership is awesome. They're always willing to work with me on getting to and from the dealership with lift. Appreciate the way they work with us More

by jacobringgold8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso, Taylor Schwinn
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Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 23, 2024

Lisa was amazing! I couldn't have asked for better! She went above and beyond and was incredible with service! More

by COACHLAURA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 23, 2024

I took my car in for express service. The team is friendly and efficient. They even arranged for me to Uber home while they worked on the vehicle. We will be switching to Cape Coral Jeep More

by Paula Benedetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 23, 2024

Problem not solved. 5 days and nothing. Paid to do not have any solution. Abs and engine alarm still on the dashboard. More

by eng.fabiochagas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Obi Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Barroso
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Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Eng.fabiochagas" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 25, 2024 -

eng.fabiochagas responded

I'm Fabio Chagas. I left my car on Thursday and nobody worked in my car for 5 days. They changed a fuse, made the recall and I paid around $550. Basically I paid $550 to change a fuse in my car because the recall is free. That's just insane. My phone is (561)672-5688.

October 23, 2024

I'm am not satisfied with this location employees was rude and I'm waiting very long More

by jana.veverkova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Jana. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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