Mike Castori

It took 15 min for someone to acknowledge me after the desk told me to wait by my car (I had an appt). Meanwhile, several service guys were in a circle talking to a guy about how cool his truck was. They desk told me to wait by my car (I had an appt). Meanwhile, several service guys were in a circle talking to a guy about how cool his truck was. They also need to invest in some non-gross waiting area chairs. More

by Amberley89 Verified Customer Verified Customer

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I am having a serious service issue with Cape coral jeep - they have had my vehicle for 5 days & i have called every day to find out what is going on & have left numerous messages and nobody cares to call m - they have had my vehicle for 5 days & i have called every day to find out what is going on & have left numerous messages and nobody cares to call me back and inform me what is going on. It is my only vehicle & I need it back. Please let customers know what is going on! VERY POOR SERVICE! I get messages constantly from this dealer wanting me to trade for a new car BUT WITH THIS TYPE SERVICE - WHY WOULD I ???? More

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Treated me well and took care of my jeep I will go there again for service. there again for service. More

by chrobinett Verified Customer Verified Customer

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Great services, one of the best dealerships, very knowledgeable people and professional. Good services area knowledgeable people and professional. Good services area More

by boris.leiva94 Verified Customer Verified Customer

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Great dealership good employees only negative is no one will answer the phone in parts will answer the phone in parts More

by revjky1894 Verified Customer Verified Customer

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Great experience, fast and professional service . I will be returning back for any future preventive service . I will be returning back for any future preventive service . More

by Goldstar_1082 Verified Customer Verified Customer

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The service was fast and with no issues at all, great service and kind staff service and kind staff More

by adrian.reyes Verified Customer Verified Customer

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Mr. Michael Castori provides top-tier customer service. My 2021 Dodge Challenger was in for warranty work, and Mike made the process seamless, honest, and faster than promised. Highly recommend working wit My 2021 Dodge Challenger was in for warranty work, and Mike made the process seamless, honest, and faster than promised. Highly recommend working with him! More

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Made an appointment for warranty work, car was promised to be done in a few hours. Car sat all day untouched, no loaner no shuttle service would never go back. to be done in a few hours. Car sat all day untouched, no loaner no shuttle service would never go back. More

by eric3456 Verified Customer Verified Customer

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Mike and Jennifer were great. Rental car and service was phenomenal. Thank you for your help. Rental car and service was phenomenal. Thank you for your help. More

by robin47 Verified Customer Verified Customer

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