Cape Coral Chrysler Dodge Jeep Ram - Service Center

Everything went very smooth from Lisa to the installation of my light fast and quick I would definitely recommend going here . of my light fast and quick I would definitely recommend going here . More

Poor follow through upon purchase. Error on their end and did not provide customer sufficient time to respond to their mishap Error on their end and did not provide customer sufficient time to respond to their mishap More

Good service nick is the best and Lisa alsome thanks cccdr again john Daniels great cccdr again john Daniels great More

DO NOT GO TO THIS DEALERSHIP! !! DO NOT PURCHASE THE OIL/SERVICE PACKAGE. DO NOT PURCHASE THE TIRE & WHEEL PACKAGE. This is by far the WORST service department I have ever dea !! DO NOT PURCHASE THE OIL/SERVICE PACKAGE. DO NOT PURCHASE THE TIRE & WHEEL PACKAGE. This is by far the WORST service department I have ever dealt with. I purchased a brand new Rocky Ridge 1500 from them two years ago, and from the very beginning it’s been nothing but problems. The first time I brought it in, it was for an oil change (which was supposed to be covered under the oil package I purchased), plus a loose headliner and Uconnect issues. They tried to charge me for the oil change despite the package. Right after the oil change — literally within 10 minutes of leaving — my AC compressor locked up, coolant and oil spilled everywhere, and I was stranded. They eventually fixed that, along with the headliner (again)… but within TWO DAYS, the headliner came loose again. Then I noticed paint bubbling on the hood and bumpers. They agreed to paint the hood but refused to do the bumpers, saying Rocky Ridge would cover them — and I would have to find my own body shop. Since then, I’ve had to bring my truck in MULTIPLE times for the same headliner and Uconnect problems, and I still have the same issues. I also had a scratched rim. Even though I paid $2,200 for the Tire & Wheel Package, they told me it only covers $50 of the repair — and charged me $150 out of pocket. My service advisor, Bishoy, never returned calls or texts with updates. He told me a month ago that he submitted a warranty claim to Rocky Ridge regarding the lights — I called Rocky Ridge myself, and they confirmed they never received anything from the dealership. When you call to ask for a manager they never answer or return calls. After 4–6 attempts, they still haven’t fixed my headliner, Uconnect, or lights. This dealership has wasted my time, my money, and my patience. I regret ever purchasing from them, and I will never recommend them to anyone. More

Very professional and fast service. Great communication as well. Awesome customer service and and quality work. Great communication as well. Awesome customer service and and quality work. More

They helped me but didn't give me any solutions. It took them a long time. They took more than a week to repair a truck, and they never fixed it. I had to pick it up with the same problem. It took them a long time. They took more than a week to repair a truck, and they never fixed it. I had to pick it up with the same problem. More

Too expensive. Double what I paid in the past. I'll find a new dealer Expensive Double what I paid in the past. I'll find a new dealer Expensive More

Works well very nice people but can’t help me with explain what is covered on my warranty an insist that I need to pay a inspection fee then they will call the insurance company. explain what is covered on my warranty an insist that I need to pay a inspection fee then they will call the insurance company. More

The BEST experience I’ve ever had at a Dealership! Have been recommended to everyone I know! Have been recommended to everyone I know! More

Consultant was good, work was okay; received car with parts not connected or put back properly. The work on the car was what I needed and executed. parts not connected or put back properly. The work on the car was what I needed and executed. More