Cape Coral Chrysler Dodge Jeep Ram - Service Center

The experience was good with no hidden surprises and it was a polite yes sir no sir event. I would recommend the dealership to everyone needing service and I will be buying my next new vehicle here was a polite yes sir no sir event. I would recommend the dealership to everyone needing service and I will be buying my next new vehicle here More

Swrvice depth has went down from when you first opened it takes forever to get help and the service guys don't do the multi point inspection takes forever to get help and the service guys don't do the multi point inspection More

Great service. Courteous and very helpful. My service rep was wonderful and the wait wasn’t long Courteous and very helpful. My service rep was wonderful and the wait wasn’t long More

Great service. Really liked the gal who helped me. Only one thing....it very pricy to have a wire fixed. Forget the turn signal. Cost....250 pr hr! I can neve Really liked the gal who helped me. Only one thing....it very pricy to have a wire fixed. Forget the turn signal. Cost....250 pr hr! I can never afford that living on a fixed budget. More

BEWARE of this place! ! Jorge, the manager has been very aggressive with a power hungry, intimidating way, yelling and even lying about how events occurred. Daniel, the Dir ! Jorge, the manager has been very aggressive with a power hungry, intimidating way, yelling and even lying about how events occurred. Daniel, the Director is not any better, although not aggressive, he has been very power hungry, intimidating. Alexander Barroso had my 17 year old sign off on work to be done without even checking that he was a minor and that the vehicle was registered to me. They did whatever they did without any authorization, permission or signature from me and they have refused to give me back my vehicle that God knows why they want to keep it at their place overnight with different excuses as to why not to let me have it when it shouldn'thave been there in the first place (payment, no payment, system down...). I have heard with my own ears customers telling them they will take legal action against them & they just laugh at that. They supposedly "fix" something & over & over again the same issues occur & new issues arise. In my opinion, they are the worst place that you can take your vehicle to. More

Muy agradecido de Rasiel muy profecional y eficiente en su servicio siempre pendiente que el servicio sea exelente su servicio siempre pendiente que el servicio sea exelente More

After waiting about 15 minutes Lisa came out to help us and was swift in the process and getting the job completed. We needed a new tire and she informed me that we would get the tire at no cost due to a and was swift in the process and getting the job completed. We needed a new tire and she informed me that we would get the tire at no cost due to a Roadside warranty. More

Very poor communication from service advisor. Very poor follow up by service manager on my voicemail and also extremely rude. This is the second time that I have had this experience at this deale Very poor follow up by service manager on my voicemail and also extremely rude. This is the second time that I have had this experience at this dealership. I gave them another chance because they are closer to where I live;however, I will go to Galeana from now on. More

Brought car in for service and found out Mike Castori was back…. AMEN. He makes all the difference!!! back…. AMEN. He makes all the difference!!! More

Staff is very friendly and attenitive to my needs. Pleasant and clean waiting room. Two thumbs up! Pleasant and clean waiting room. Two thumbs up! More