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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,687 Reviews

4,687 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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April 28, 2024

Don’t feel service mechanics are experienced enough to figure out issues on the car without their little computers plugged in to tell them what’s wrong. Usually “experienced” mechanics look out of the box More

by msdjtcl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 30, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 28, 2024

Mike was very attentive and kept me informed. Including the fact that the oil change would most likely take 1 1/2 hours, I decided to stay since I was able to work from the lobby. More

by gallior27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Apr 30, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 28, 2024

Work was completed very quickly. All personnel involved were professional and courteous! Thanks to all! More

by josephschnugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Apr 30, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 28, 2024

poor customer treatment, they never explain or advise the customer on what the best service will be for them, definitely 0 stars More

by Juan Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 30, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 28, 2024

Lack of experience how to deal with customer , I asked about tax rebate for new pacifica hybrid he said for lease deal only, so I went to Tesla and traded in my 2020 Pacifica Hybrid for 2024 Tesla More

by adun95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Gastón
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 27, 2024

Fast, courteous service. Representative was very professional and attentive. I would recommend this location to all who ask. More

by crodriguez149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Apr 30, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 27, 2024

Very nice people working in service especialy Taylor. He helped me with my issues on my truck More

by krazyknights63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Apr 30, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 27, 2024

Dealerships is always exceptional when serving my vehicle. Been coming here for years now after I bought my car with them. More

by mitchellsibert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Apr 30, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 27, 2024

Thomas was very pleasant to work with. Unfortunately my car was not repaired during this visit and another part hd to be ordered Hopefully when this new part is installed my car will b More

by pumpkin616lw
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 30, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 26, 2024

Tony, my advisor was great. He got me in and out in great time. He made sure I was comfortable in the lounge and offered coffee and snacks. More

by scharffmichael1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 26, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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