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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,669 Reviews

4,669 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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April 10, 2024

Went to have my oil changed at the express lane which took 3 hours and 30 minutes. Not so express in my opinion. If they are not going to allow appointments for oil changes they should at least have some More

by PRNCSAMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Flores
Apr 11, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"PRNCSAMY" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 10, 2024

Genuinely the best experience working with Mike in the service department. Going to a dealership can be such a difficult task on the to do list especially when sales representatives often try to sell you More

by gray.brittany.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, service department
Apr 11, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 10, 2024

Spent $3,550 on DEF system only to leave with no DEF in the truck. Was told to buy some when I was charged $42.32 for DEF. Sloppy work, poor customer service. More

by shanejchildress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Flores
Apr 11, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Shane. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 09, 2024

Fast, honest, fair priced ( I believe) and roomy. Nice employees with knowledge of the cars & trucks. More

by enterprisesllckeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landis
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 09, 2024

Ben was a pleasure to deal with and very helpful and honest about my truck More

by ktothek65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service
Apr 11, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 09, 2024

Great, fast service. Will definitely be returning for future services at that location in the future. More

by CHRISMOLLOYPHOTOGRAPHY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike castori, Tico Mieses
Apr 11, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 08, 2024

My rep was excellent. Informed me well about things I did not know. Super friendly and easy to talk to too. More

by JOCY1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 07, 2024

Cape Coral dodge has been great with every issue with maintenance and warranty. The service is always fast and staff keeps in contact with all services More

by debbiean81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 07, 2024

I was very pleased with the service I had done. I was informed that the air filter and cabin filter needed replaced and I had them do it . Every one was very professional and polite. I would recomm More

by jaysharrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Burgess
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 07, 2024

Mike is the best and the only service associate i want to deal with, service is fantastic, More

by BRILLD0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori, Tico Mieses
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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