Cape Coral Chrysler Dodge Jeep Ram - Service Center

If I could give zero stars I would. I bought a Nissan Rogue. They supposedly did a full inspection, less than 10 days later I need a new evaporator. The wheel randomly falls off the tir I bought a Nissan Rogue. They supposedly did a full inspection, less than 10 days later I need a new evaporator. The wheel randomly falls off the tire and they can’t help with none of it. Absolutely worse dealership I ever dealt with. More

My first experience with the service department was horrible. Subsequently in spite of telling them I did NOT need an oil change, but just wanting a tire rotation, they changed the oil anyway to make u horrible. Subsequently in spite of telling them I did NOT need an oil change, but just wanting a tire rotation, they changed the oil anyway to make up for the fact that they blew me off at the first visit. This time it was totally different. Ben was attentive, and hooked me up with Jeep Wave service. We added in alignment. As well, we were ablt to park there without issue with another vehicle while we waited for our service to complete. The service department has come a very long way to convincing me that the dealership is one I can continue to work with. Initially it was not. Great to see the improvement and hopefully it continues. I was able to find Quentin again while I waited for the service to complete. As usual he was affable and receptive to my praise of Ben Panarielll who assisted with our service. More

The service department was good fast turnaround. I don't recommend the sales department at this dealership I don't recommend the sales department at this dealership More

From booking the appointment to the service itself, everyone was great. This dealership has become the place to take my scat pack challenger. everyone was great. This dealership has become the place to take my scat pack challenger. More

Would be better if invoice had direct dial to service advisor. I want to get a qoute on needed repair. But will have to play dial a rep advisor. I want to get a qoute on needed repair. But will have to play dial a rep More

All was good except the wait. I pulled up and a man came over asked what I was there for I said oil change and 4 point check which I had coupon for he said somebody will be over t I pulled up and a man came over asked what I was there for I said oil change and 4 point check which I had coupon for he said somebody will be over to check you in, about 20 minutes later I got checked in and he said would be hour and half to two hours wait time I was there almost 4 hours total which I did not have appointment for so was happy to get my car serviced. More

Great service and communication skills. They were very friendly and accommodating. When i was in for service, they gave me a 3 hour wait time. Then they had it ready within 1 hour. Thank yo They were very friendly and accommodating. When i was in for service, they gave me a 3 hour wait time. Then they had it ready within 1 hour. Thank you! More

The staff was very professional and courteous. The service manager, Mike, was quite helpful in arranging transportation for me, not only in getting me back to my house, but when it was time to pic The service manager, Mike, was quite helpful in arranging transportation for me, not only in getting me back to my house, but when it was time to pick my car up. I would recommend them to anyone. More

I was greeted kindly and kept informed about exactly what I was having done and how long it would take. Waiting room was comfy, great experience. I was having done and how long it would take. Waiting room was comfy, great experience. More

Easy to deal with, walked me through the diagnostics. Pickup took a little while because the service desk was undermanned. Pickup took a little while because the service desk was undermanned. More