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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,841 Reviews

4,842 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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May 11, 2024

From booking the appointment to the service itself, everyone was great. This dealership has become the place to take my scat pack challenger. More

by IAN.YATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Tolson
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 11, 2024

Would be better if invoice had direct dial to service advisor. I want to get a qoute on needed repair. But will have to play dial a rep More

by tony@anthonycapobianco.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Tolson, Juan Flores
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 11, 2024

All was good except the wait. I pulled up and a man came over asked what I was there for I said oil change and 4 point check which I had coupon for he said somebody will be over t More

by wento13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

May 10, 2024

Great service and communication skills. They were very friendly and accommodating. When i was in for service, they gave me a 3 hour wait time. Then they had it ready within 1 hour. Thank yo More

by crennhack3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin Chase, Juan Flores
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 10, 2024

The staff was very professional and courteous. The service manager, Mike, was quite helpful in arranging transportation for me, not only in getting me back to my house, but when it was time to pic More

by jmayotte46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 10, 2024

I was greeted kindly and kept informed about exactly what I was having done and how long it would take. Waiting room was comfy, great experience. More

by jerry91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2024

Easy to deal with, walked me through the diagnostics. Pickup took a little while because the service desk was undermanned. More

by jeffstokoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 10, 2024

I had to have a warrantied part repaired and it was done quickly. Staff kept me informed of the progress and I was very happy More

by ShareeBaree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom - my service advisor, Juan Flores
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 10, 2024

Oil change and inspection was completed within the time frame quoted by customer service representative More

by dlovell54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Collazo
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 10, 2024

Was bit confused brought my vehicle in had an appointment talk to one service advisor then I didn’t hear anything for two days and had another service advisor More

by rmilana59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

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