Back

Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,770 Reviews

4,771 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

Sort by
March 22, 2024

Something happened at the dealership that is rare today. Customer service was out of sight! Everyone I dealt with from the service writer, who was fantastic, to the mechanic, to the cashier. I was beyond i More

by crashmancc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Mar 22, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 22, 2024

They did what they where supposed to do. But it is rather expensive at this dealership. More

by jck7475endall2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Mar 22, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 21, 2024

They have always dealt with my concerns and sorted out issues with my challenger. And they provide me with a Lyft back home which is quite convenient if you don't want to wait More

by IAN.YATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria
Mar 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 20, 2024

My advisor was excellent and the service department very professional. Clean and neat waiting area More

by kgfkima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex was excellent
Mar 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 20, 2024

Excellent service department! The work was done on time and very well! Will return here. More

by Stephanieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Kalal, Juan Flores
Mar 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 20, 2024

Went for a simple oil change/alignment. Most likely will seek another service center. Thanks More

by rckmccloskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Flores
Mar 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Rick. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 20, 2024

I alway get excellent service here. My service advisor was great and it was a nice touch to get a call from Emily afterwards to check in and make sure everything went well. Top notch. More

by Joel H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, can’t remember service guys name but did a great job, Juan Flores
Mar 20, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 20, 2024

I live in Fort Myers but it's well worth the drive to Cape Coral to have my van serviced at Cape Coral Chrysler Dodge Jeep Ram. Beautiful facility, extremely knowledgeable service writers, great customer More

by a51original
Recommend Dealer
Yes
Employees Worked With
Mike Castori
Mar 20, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 20, 2024

It started with Chris the service manager writing me up to the excellent mechanic Matt who fixed my Ram Thankyou Cape Coral Ram More

by starkman132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt mechanics
Mar 20, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 20, 2024

After repeated calls and text messages were not returned, After a full week with no response I had to drive to dealer and wait outside service mgr office. Truck was in service area for 2 weeks. Worst servi More

by whiternd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Service advisor
Mar 20, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Whiternd" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

...
170
...