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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,793 Reviews

4,793 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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March 20, 2024

It started with Chris the service manager writing me up to the excellent mechanic Matt who fixed my Ram Thankyou Cape Coral Ram More

by starkman132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt mechanics
Mar 20, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 20, 2024

After repeated calls and text messages were not returned, After a full week with no response I had to drive to dealer and wait outside service mgr office. Truck was in service area for 2 weeks. Worst servi More

by whiternd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Service advisor
Mar 20, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Whiternd" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 19, 2024

Over three hours for oil change unacceptable. Why did I purchase service agreement. Sales team told me oil changes would take around 30 minutes. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Castori (5 Star), Juan Flores
Mar 20, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Jason" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 19, 2024

This is hands down the best dealership I have ever been to,and the service department was amazing. More

by RICKZAMBITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Lewis, Jarrod Litzinger
Mar 20, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 18, 2024

had both great service and service advisor on this visit. They have places to plugin a computer etc and work while you wait. The only minor issues is it is hard to get an appointment when a warning light c More

by ripchen56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasial
Mar 19, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 17, 2024

Son todos en general un excelente equipo de trabajo , estoy súper satisfecho de verlos escogiendo More

by Serguey.Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan y Homer
Mar 19, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 17, 2024

Service rep was very helpful and full of knowledge. A very respectful and caring service representative. More

by cdkwek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Mar 19, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 17, 2024

Service department did a great job fitting me in quickly and completely the work accurately per the quote. Nice job! More

by tljarboe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Flores
Mar 19, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 17, 2024

There should be quality control before a vehicle is turned over to the customer. This was the third time that I had to bring my car back after service More

by jfseckler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas jopke
Mar 19, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

March 16, 2024

Clean and airy also did my oil change promptly did not have to too long free coffee More

by pem7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Mar 19, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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