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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,806 Reviews

4,806 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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December 17, 2022

I was surprised to find Chyrsler has stopped making parts for my 2010 Sebring convertible (latching motor for the top) Guess its time to trade it in but certainly will not buy another Chyrsler vehicle be More

by gary.bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
Dec 19, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 17, 2022

Need a quicker response from service reps. Waited almost 25 mins for rep to approach vehicle. Need quicker oil change process! More

by orionreserved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RENE POITEVIN
Dec 19, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 16, 2022

Service was good the time it took to get an oil change and a tire rotation was excessive for being there first thing in the am. More

by DEARICJ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your response and will be here for any needs you should have in the future.

December 16, 2022

They did a really great job! Took care of everything we asked for. Fast service! More

by GLW3275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 16, 2022

I was there 11/12/22 and my air conditioner is still not fixed even though it is under warranty. Still No communication!! More

by DTPEREZ62
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Reid
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or responding directly to this message with the requested information. We hope to hear back from you soon.

December 16, 2022

Best Service depart. Hands down. Quicker than I thought. Did oil change and rotation in an hour. The service manager James was extremely nice and helpful and Jose the More

by hclassic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sutter, Jose Ruiz, Jay Ganzi
Dec 16, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 15, 2022

there for an oil change, they spilled oil all over my engine my new car More

by lorrienotartomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or responding directly to this message with the requested information. We hope to hear back from you soon.

December 14, 2022

Oil change. In and out. Asked if I needed a ride, took care of all the necessary steps to charge it to my service, gave recommendations, and I was out of there. More

by vondeire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 12, 2022

The service was ok at best. Once they determined what needed to be done they finished the job and didn't contact me to let me know that the car was ready. Very frustrating whe More

by herbertjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com. We hope to hear back from you soon.

Dec 12, 2022 -

herbertjs responded

I have been a Jeep supporter since 1994 and must admit that this dealer has been the worst to deal with. I will probably make arrangements to sell my 2014 Jeep Grand Cherokee Summit to anyone that's interested in a very nice garage kept vehicle. I will not take this Jeep to Cape Coral Jeep anymore in the future. They are a rip-off. Jim.......

Dec 13, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Again, we require your full name, contact information, and the nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this message with the requested information. Thank you.

December 12, 2022

overall good. the only issue I have. When you make an appointment and tell the lady at the phone the exact problem it's not forwarded to the service department so More

by pejaeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your feedback Mr. Pech. We have shared this contribution with our leaders to better your future interactions.

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