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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,983 Reviews

4,983 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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December 01, 2022

Lisa was great got me right in and both new key fobs are working great. More

by jaynegayhart
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Dec 01, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Great to hear from you again, Jayne! Have a great day!

December 01, 2022

Extremely Attentive, cares about their customers and getting their vehicle repaired , very professional can’t go wrong with choosing this dealership More

by mazelhuyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 30, 2022

Issue resolved promptly, extra part provided for any future issue, and was in and out within an hour. More

by Creynoldsfsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim - service manager
Dec 01, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 30, 2022

Check in has no direction for new customers as to what to do and clipboard service person had no record of my appointment when I got there after showing him my confirmation email. Stated that they’d try to f More

by mjbxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names of the clipboard service person and I thought the gentleman that I had to sit with inside was named Scott
Nov 30, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com. We hope to hear back from you soon.

November 29, 2022

Awesome on time service . Great work, nice staff! General sales manager helped me too while I waited ! More

by pfrazin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 29, 2022

This is the best dealership I’ve been to. The service manager really did a great job. More

by hyde714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 28, 2022

The issue was never resolved and occurring again, resulting in me now having to miss work and contact for another appointment. More

by Creynoldsfsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim in service
Nov 28, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you, Christina. Your feedback has been provided to the team and they will be following up with you directly to help you.

November 27, 2022

excellent customer service The service advisor was amazing and since I was traveling she helped me get back on the road. CHRISTOFFER REID was not my service advisor. More

by jwtadjuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 26, 2022

Unorganized no callbacks no response to email not able to give updates even when we went to dealership and that was 4 different times. Would not recommend or purchase any thing from this place. If I knew More

by pj.services123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson
Nov 27, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com. We hope to hear back from you soon.

November 26, 2022

My service adviser Jim who is actually the manager was awesome. I felt like I was home More

by emifrodo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 27, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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