Cape Coral Chrysler Dodge Jeep Ram - Service Center

Quick service. Service advisor was excellent. Would recommend getting service here, very helpful and knowledgeable. Service advisor was excellent. Would recommend getting service here, very helpful and knowledgeable. More

I am not happy with the service provided I do not know if I will return to that dealer it was a bad experience I will return to that dealer it was a bad experience More

Refused to repair front park sensor under warranty. Javier and Scott (Technician) say the sensor was damaged which is not covered under warranty. Upon Inspection by Javier and myself when vehicle was d Javier and Scott (Technician) say the sensor was damaged which is not covered under warranty. Upon Inspection by Javier and myself when vehicle was dropped off there was no physical or visible damage to any of the sensors or the front bumper or other body panels. Javier told me this would be covered under warranty and checked the mileage and date of purchase and confirmed a warranty repair. Then I was contacted via telephone by Javier and was told it would not be covered under warranty due to physical damage? I reached out to my salesperson Quinton ("Q") who would not take my call or return my voicemail message until the following day after the vehicle had been picked up. More

Excellent experience, the staff are very helpful. I only had an oil change so was out pretty quick. I only had an oil change so was out pretty quick. More

Prompt, professional and friendly. Ease of making appointments for service. The best! The dealership is clean and welcoming. Ease of making appointments for service. The best! The dealership is clean and welcoming. More

Really happy with my new challenger, and the customer service was great and the manager was very helpful. service was great and the manager was very helpful. More

Both times I have been to this dealership for service, I have had to wait AT LEAST 30 minutes just for someone to talk to me, AND I had an appointment. Both times I have been there, there only seems to be o have had to wait AT LEAST 30 minutes just for someone to talk to me, AND I had an appointment. Both times I have been there, there only seems to be one service advisor working. Fairly confident the wrong part was ordered on my most recent visit, and I was lied to told the "right part" arrived damaged. Now I have to wait for another part to be delivered before I can even make ANOTHER appointment. Service department needs more people so mistakes stop being made and people can easily drop vehicles off efficiently and quickly. More

Scott was a great advisor and really listened to my concerns. The staff at the front desk was very helpful. concerns. The staff at the front desk was very helpful. More

Lisa was amazing! Great service, great communication, and grateful to have her taking care of our jeep! Great service, great communication, and grateful to have her taking care of our jeep! More

Services’ manager Dough is excellent service advisor Jose is also great I had an emergency with my Ram and had to go on a trip that same day to Orlando with the family they got me in and out in no time, tru is also great I had an emergency with my Ram and had to go on a trip that same day to Orlando with the family they got me in and out in no time, truck had an issue with DEF and the replaced the injector in no time, I don’t know the name of the tech but the hole team is outstanding!!! More