Cape Coral Chrysler Dodge Jeep Ram - Service Center

Impossible to get representative on phone after car was there entire day. Had to threaten to pick up car before anyone would contact me there entire day. Had to threaten to pick up car before anyone would contact me More

Poor customer service, lack of knowledge, Towing company took 10 hrs to pick up truck. The adviser told me that my car acting like that because of the Huracán floating. The advisor was insisting on this. took 10 hrs to pick up truck. The adviser told me that my car acting like that because of the Huracán floating. The advisor was insisting on this. More

Great experience with the service and the facility. Only complaint is that the prepaid oil changes I have left won't transfer to a new vehicle. Only complaint is that the prepaid oil changes I have left won't transfer to a new vehicle. More

Chris did a super job taking care of my car issues. Also the car rental was great as well. very smooth good service Also the car rental was great as well. very smooth good service More

Everyone is always friendly , they have a very nice area to wait in, complete with USB ports on the tables to wait in, complete with USB ports on the tables More

Steven Herrera was awesome as well as mr Oharriz. Can’t wait to come back for a truck in a few years! Can’t wait to come back for a truck in a few years! More

Horrible. My wife had a 10:30 appointment and didn’t get in until 12:30. On top of that she went in for an oil change and they did a tire rotation without aski My wife had a 10:30 appointment and didn’t get in until 12:30. On top of that she went in for an oil change and they did a tire rotation without asking her permission. I should have taken it back to Naples Dodge where we bought it from. More

Enjoyed the donut and coffee but it too over 2. 5 hours for an oil change which I could get at a Quick Lube in 15 minutes. 5 hours for an oil change which I could get at a Quick Lube in 15 minutes. More

Waited 45 minutes in fast lube line before anyone spoke to me, car behind me was approached before me, no one discussed how long it would take, took 2 hours and 45 minutes for an oil change and tire rotati to me, car behind me was approached before me, no one discussed how long it would take, took 2 hours and 45 minutes for an oil change and tire rotation, service manager didn't speak to me at all until he gave me my keys and paperwork and even then he called out my name and said "here you go". May have to start taking my vehicle elsewhere, More

The dealership has a great waiting area and is thorough in their service check. I would highly recommend them. in their service check. I would highly recommend them. More