Cape Coral Chrysler Dodge Jeep Ram - Service Center

Phone service is terrible. No one ever answers the phone in service and communication (ie status update or job estimates) is very poor. I felt like I was in the dark until the job was almost done. When I pi in service and communication (ie status update or job estimates) is very poor. I felt like I was in the dark until the job was almost done. When I picked up my vehicle, no one bothered to explain what work was actually done or available to answer any questions, so I just paid the bill and left. I did not feel like a valued customer. More

I’m sorry but I do not remember the person that checked me in and out, but he was excellent!! He was very nice and professional. me in and out, but he was excellent!! He was very nice and professional. More

Chris Reid took great care of us from the sign in to the pay out. Kept us informed. Went the extra step to order a gas cap for us. Thanks, Bob pay out. Kept us informed. Went the extra step to order a gas cap for us. Thanks, Bob More

At last after 2 months, 3 radios and 4 hours of sitting around I finally have a radio that works. Someone stole my car manual and the only place that I wasn’t with my car unlocked was at this dealershi around I finally have a radio that works. Someone stole my car manual and the only place that I wasn’t with my car unlocked was at this dealership, since January I had to have left my car there more than 6 times.... More

Excellent service I will be back to this dealership for anything else I need. Be it sales service or body work. The service personnel were fantastic. anything else I need. Be it sales service or body work. The service personnel were fantastic. More

Great service. Came in for an oil change and left with a tire rotation and information on how to get my cracked windshield fixed. Had never been to this location before, but now, I won’t go anywhere else! tire rotation and information on how to get my cracked windshield fixed. Had never been to this location before, but now, I won’t go anywhere else! More

Javier Gonzalez is top notch! My nw Jeep had factory paint defects and I was taken care of very well to have tis issue corrected. It's too bad more people aren't as dedicated as he is. paint defects and I was taken care of very well to have tis issue corrected. It's too bad more people aren't as dedicated as he is. More

Pleasant experience from start to finish. Very courteous and professional. Highly recommend and will utilize for any future needs that my Jeep may need in the future. and professional. Highly recommend and will utilize for any future needs that my Jeep may need in the future. More

No one gets 5 stars as no one is that good. Too many people involved with checking in. If there for service a Service person should be the only person you talk too. Not 3 to 4 people. people involved with checking in. If there for service a Service person should be the only person you talk too. Not 3 to 4 people. More

Mike Castori made my service experience awesome. He was friendly and he was courteous. He answered all my questions. I will definitely look for him the next time I bring my car in. friendly and he was courteous. He answered all my questions. I will definitely look for him the next time I bring my car in. More